OmmInvalidUsageException login failed (timed out)

dhruv.arora

Hi

I get the following error when trying to execute the jar file from ec2

20:08:56.666 [main] ERROR com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg

ClientName: ChannelCallbackClient

Severity: Error

Text: Received ChannelDown event on channel Channel_1

Instance Name Consumer_1_1

RsslReactor Channel is null

Error Id 0

Internal sysError 0

Error Location Reactor.processWorkerEvent

Error text Error initializing channel: errorId=0 text=null

loggerMsgEnd

Exception in thread "main" Exception Type='OmmInvalidUsageException', Text='login failed (timed out after waiting 45000 milliseconds) for amer-3.pricing.streaming.edp.thomsonreuters.com:14002)', Error Code='-4052'

at com.thomsonreuters.ema.access.OmmBaseImpl.ommIUExcept(OmmBaseImpl.java:1380)

at com.thomsonreuters.ema.access.OmmBaseImpl.handleLoginReqTimeout(OmmBaseImpl.java:1193)

at com.thomsonreuters.ema.access.OmmConsumerImpl.handleAdminDomains(OmmConsumerImpl.java:446)

at com.thomsonreuters.ema.access.OmmBaseImpl.initialize(OmmBaseImpl.java:280)

at com.thomsonreuters.ema.access.OmmConsumerImpl.<init>(OmmConsumerImpl.java:43)

at com.thomsonreuters.ema.access.EmaFactory.createOmmConsumer(EmaFactory.java:236)

at EMAConsumer.Consumer.main(Consumer.java:261)

But when i run the jar file on my local system, it runs fine and keeps pulling the data. I have enabled port 14002 also on ec2. Please let me know, if i need to do anything else?

Thanks

Dhruv

zoya faberov

In conclusion, quoting from comments:

"It is solved now. I was using \\home\\ubuntu\\keystore.jks instead of //home//ubuntu//keystore.jks. It should have been // instead of \\ in my configuration file. "

dhruv.arora

Hi @zoya.farberov I am using example 450

dhruv.arora

Thanks @zoya.farberov I will do it and let you know

dhruv.arora

https://community.developers.refinitiv.com/discussion/comment/63566#Comment_63566

Hi @zoya.farberov

It is solved now. I was using \\home\\ubuntu\\keystore.jks instead of //home//ubuntu//keystore.jks. It should have been // instead of \\ in my configuration file. Thanks Dhruv

wasin.w

https://community.developers.refinitiv.com/discussion/comment/63568#Comment_63568

Hello @dhruv.arora

I noticed that you are using Ubuntu Linux. Please be informed that the ESDK Java /EMA Java supports the following Linux OS platforms only:

• Oracle Linux
• RHEL
• CentOS Linux.

Please refer to "Operating System" tab of the API Compatibility Matrix document.

Unknown

The OmmConsumer throws an invalid usage exception when it times out in the constructor waiting for the login or connection up event. This is a built in behavior. Does your app handle exceptions?
Please post the code of your app to see if everything is "as designed".