Proxy Authentication Error

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Abdifatah
Abdifatah Newcomer
in WebSocket API

Refinitiv Websocket API. The error we are getting is "proxy authentication required". I have attached a picture of the error.

capture.png

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Best Answer

  • wasin.w
    wasin.w admin
    Answer ✓

    Hello @Abdifatah

    Based on the given error message, it seems the machine cannot connect to the RDP API Gateway.

    Are you running the application in your corporate network/Firewall?

    Please test the following CURL command in the same machine:

    curl --location --request POST 'https://api.refinitiv.com/auth/oauth2/v1/token' \
    --header 'Content-Type: application/x-www-form-urlencoded' \
    --header 'Authorization: Bearer ' \
    --data-urlencode 'username=<Username/Machine ID>' \
    --data-urlencode 'password=<Password>' \
    --data-urlencode 'grant_type=password' \
    --data-urlencode 'scope=trapi' \
    --data-urlencode 'takeExclusiveSignOnControl=true' \
    --data-urlencode 'client_id=<App Key>'

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