Proxy Authentication Error

Refinitiv Websocket API. The error we are getting is "proxy authentication required". I have attached a picture of the error.

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refinitiv-realtime-optimised

Accepted answers

wasin.w

Hello @Abdifatah

Based on the given error message, it seems the machine cannot connect to the RDP API Gateway.

Are you running the application in your corporate network/Firewall?

Please test the following CURL command in the same machine:

curl --location --request POST 'https://api.refinitiv.com/auth/oauth2/v1/token' \
--header 'Content-Type: application/x-www-form-urlencoded' \
--header 'Authorization: Bearer ' \
--data-urlencode 'username=<Username/Machine ID>' \
--data-urlencode 'password=<Password>' \
--data-urlencode 'grant_type=password' \
--data-urlencode 'scope=trapi' \
--data-urlencode 'takeExclusiveSignOnControl=true' \
--data-urlencode 'client_id=<App Key>'

All comments

wasin.w

Hello @Abdifatah

Based on the given error message, it seems the machine cannot connect to the RDP API Gateway.

Are you running the application in your corporate network/Firewall?

Please test the following CURL command in the same machine:

curl --location --request POST 'https://api.refinitiv.com/auth/oauth2/v1/token' \
--header 'Content-Type: application/x-www-form-urlencoded' \
--header 'Authorization: Bearer ' \
--data-urlencode 'username=<Username/Machine ID>' \
--data-urlencode 'password=<Password>' \
--data-urlencode 'grant_type=password' \
--data-urlencode 'scope=trapi' \
--data-urlencode 'takeExclusiveSignOnControl=true' \
--data-urlencode 'client_id=<App Key>'

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