Hi, we receive different token errors when we want to extract data via API from Lipper: Token Error 400, Token Error 401, Token Error 403
Could you please explain what these errors mean? In all cases we get no data.
@maximilian.mayrl
You may need to log the error message from the body of the response message.
For more information, please refer to the Limitations and Guidelines for the RDP Authentication Service article.
hi @maximilian.mayrl ,
Could you please provide the code you use. (please also remove the credentials out of the code)
@maximilian.mayrl , Is this a trail license? If so, maybe you can check if it's trail period is expired. If it is a normal paid license, did that user recently added or modified his/her service subscription? I am using the RDP Funds API and I have no issue encountered today.
SCOPE = "trapiTOKEN_ENDPOINT = "https://api.refinitiv.com/auth/oauth2/v1/token"expires_at = time.time()auth_data = {"username": pen.settings.LIPPER_USERNAME, "password": pen.settings.LIPPER_PASSWORD, "grant_type": "password","scope": SCOPE, "takeExclusiveSignOnControl": "true"}refresh_data = {"refresh_token": lipper_refresh_token, "username": pen.settings.LIPPER_USERNAME, "grant_type": "refresh_token"}def get_token(): global lipper_token, expires_at, lipper_refresh_token, rest_token_error_messages # global datascope_token if lipper_token == '' or expires_at < time.time(): if lipper_refresh_token == '': respond = requests.post(TOKEN_ENDPOINT, headers = {"Accept": "application/json"}, data = auth_data, auth = (CLIENT_ID, CLIENT_SECRET)) else: respond = requests.post(TOKEN_ENDPOINT, headers = {"Accept": "application/json"}, data = refresh_data, auth = (CLIENT_ID, CLIENT_SECRET)) if respond.status_code != 200: return None else: respond_dict = respond.json() lipper_token = respond_dict['access_token'] lipper_refresh_token = respond_dict['refresh_token'] refresh_data['refresh_token'] = lipper_refresh_token expires_at = time.time() + int(respond_dict['expires_in']) - 10 SCOPE = respond_dict['scope'] auth_data['scope'] = SCOPE return lipper_token
Hi @raksina.samasiri There is the code we use for getting a token. It works without problems locally and only from time to time on the server.
@bob.lee We have a normal paid license and the subscription user was not changed recently. The problem is that everything works just fine locally and not stable on the server. Sometimes we get Token Error 400 and 401 there.
