Error: no proxy address identified.

nikhil.pritmani.18

hello, I was trying to use the eikon data api in python and i am facing a proxy address issue. I tried downgrading the versions of my python libraries and followed the steps mentioned in the troubleshooting guide, but not able to figure out the issue. I am using python 3.7 and other library versions you can see in the image attached.

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Accepted answers

Gurpreet

Hi @nikhil.pritmani.18,

I would recommend that you start with this troubleshooting guide. The Eikon or Refinitiv Workspace has to be running on the same machine as the python app.

You can also enable Eikon logging by setting log level: ek.set_log_level(1).

All comments

Gurpreet

Hi @nikhil.pritmani.18,

I would recommend that you start with this troubleshooting guide. The Eikon or Refinitiv Workspace has to be running on the same machine as the python app.

You can also enable Eikon logging by setting log level: ek.set_log_level(1).

raksina.samasiri

hi @nikhil.pritmani.18 ,

I cannot reproduce this issue with the python and libraries version you used.

However, regarding the answer posted in this thread by my colleague as below

It could be a problem in httpx 0.20.0. (or above)

Referring to the changelog of httpx 0.20.0, the send method no longer accepts the timeout parameter. However, it seems that Eikon Data API is still using the timeout parameter.

The client.send() method no longer accepts a timeout=... argument, but the client.build_request() does. This required by the signature change of the Transport API. The request timeout configuration is now stored on the request instance, as request.extensions['timeout'].

Please downgrade the version of httpx to 0.19.0.

pip install httpx==0.19.0

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