Error code -1 | UDF Core request failed. Gateway Time-out Requested universes: ['ENP-WKLFET-EIA

navamani.p
navamani.p LSEG
in Eikon Data APIs

The customer is using below code but getting error-Error code -1 | UDF Core request failed. Gateway Time-out Requested universes: ['ENP-WKLFET-EIA

import refinitiv.data as rd
rd.open_session()
df = rd.get_data(
universe = ['GB2YT=RR'],
fields = [
'TR.BIDPRICE(Frq=D,SDate=2020-01-01,EDate=2024-07-30)',
'TR.MIDPRICE(SDate=2020-01-01,Frq=D,EDate=2024-07-30)',
'TR.MIDSPREAD(SDate=2020-01-01,Frq=D,EDate=2024-07-30)'
]
)

display(df)

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Best Answer

  • pf
    pf LSEG
    Answer ✓

    Hi @navamani.p,

    One remark : the sample doesn't request ENP-WKLFET-EIA but GB2YT=RR.

    This error should be temporary, but if it persists, the user can switch to RDP wich code below:

    import refinitiv.data as rd
    session = rd.open_session()
    session.config.set_param("apis.data.datagrid.underlying-platform", "rdp")
    df = rd.get_data(
        universe = ['GB2YT=RR'],
        fields = [
            'TR.BIDPRICE(Frq=D,SDate=2020-01-01,EDate=2024-07-30)',
            'TR.MIDPRICE(SDate=2020-01-01,Frq=D,EDate=2024-07-30)',
            'TR.MIDSPREAD(SDate=2020-01-01,Frq=D,EDate=2024-07-30)'
        ]
    )
    display(df)

    or force to use always RDP with this code:

    import refinitiv.data as rd
    rd.open_session()
    r = rd.content.fundamental_and_reference.Definition(
        universe= ['GB2YT=RR'],
        fields=[
            'TR.BIDPRICE(Frq=D,SDate=2020-01-01,EDate=2024-07-30)',
            'TR.MIDPRICE(SDate=2020-01-01,Frq=D,EDate=2024-07-30)',
            'TR.MIDSPREAD(SDate=2020-01-01,Frq=D,EDate=2024-07-30)'
        ]
    ).get_data()
    display(r.data.df)

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