“A46: Item was reopened under new stream.”

Raven Ann
Raven Ann LSEG
in WebSocket API

Hi I'm using RTO service via Websocket, suddenly it stopped working on an environment. This is the only machine that is connected to this account.

Kindly find attached log for reference.

How would I fix the issue? It seems that price don't come after and the message is repeating.

Thank you.

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Best Answer

  • wasin.w
    wasin.w admin
    Answer ✓

    Hello @Raven Ann

    The “A46: Item was reopened under new stream.” error message is generated from the ADS server (RTO is the ADS server hosted on AWS). This is an expected behavior when an application opens a new stream subscribe the same RIC more than once. The ADS Server prevents it by sending this A46 status close message to the first stream.

    The client may have duplicate subscription in the batch request message(s), please remove the duplicate RICs from the list.

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