Python/Eikon API - Proxy Not Loading

I am trying to use the Eikon module in Python.

When i attempt to import Eikon, python displays the following errors:

Warning: file .portInUse was not found. Is Eikon Scripting Proxy running?
Defaulting to port 36036

EikonError: 'Error code 401 | Eikon Proxy not installed or not running. Please read the documentation to know how to install and run the proxy. '

i am running the latest version of Eikon (4.0.42), and I can see "Proxy" in apps under the Eikon_> About section.

Can anyone help with this?

Thanks

Answers