Access denied for FX PE 213

stefanos
stefanos Newcomer
in WebSocket API

Sending message: {"ID":2,"Key":{"Name":["EURJPY=","EURCAD=","EUR="]},"Domain":"MarketPrice","Streaming":true,"View":["BID","ASK"]}


Received message [{"ID":2,"Type":"Status","State":{"Stream":"Closed","Data":"Ok","Text":"Processed 3 total items from Batch Request. 3 Ok."}}]

Received message [{"ID":5,"Type":"Status","Key":{"Service":"ELEKTRON_DD","Name":"EUR="},"State":{"Stream":"Closed","Data":"Suspect","Code":"NotEntitled","Text":"Access Denied: User req to PE(213)"}},{"ID":3,"Type":"Status","Key":{"Service":"ELEKTRON_DD","Name":"EURJPY="},"State":{"Stream":"Closed","Data":"Suspect","Code":"NotEntitled","Text":"Access Denied: User req to PE(213)"}},{"ID":4,"Type":"Status","Key":{"Service":"ELEKTRON_DD","Name":"EURCAD="},"State":{"Stream":"Closed","Data":"Suspect","Code":"NotEntitled","Text":"Access Denied: User req to PE(213)"}}]

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Best Answer

  • nick.zincone
    nick.zincone admin
    Answer ✓

    Hi @stefanos,

    The status messages you received indicate that you have not been granted permissions to access this data. Please reach out to your Thomson Reuters Account team who can help you to obtain the permission to access this data.

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