OverflowError: timeout doesn't fit into C timeval

hi.
I used the eikon 1.0.1 version.
If you call get_data function using python api, the following message appears.
The result of running the example source.
Can you see why?
ek.get_timeseries ('AAPL.O', fields = "*", start_date = '2019-01-01', end_date = '2019-09-20')
Traceback (most recent call last):
File "C: \ ProgramData \ Anaconda3 \ lib \ site-packages \ IPython \ core \ interactiveshell.py", line 2881, in run_code
exec (code_obj, self.user_global_ns, self.user_ns)
File "<ipython-input-32-be72bb5cea6b>", line 1, in <module>
ek.get_timeseries ('AAPL.O', fields = "*", start_date = '2019-01-01', end_date = '2019-09-20')
File "C: \ ProgramData \ Anaconda3 \ lib \ site-packages \ eikon \ time_series.py", line 177, in get_timeseries
ts_result = eikon.json_requests.send_json_request (TimeSeries_UDF_endpoint, payload, debug = debug)
File "C: \ ProgramData \ Anaconda3 \ lib \ site-packages \ eikon \ json_requests.py", line 88, in send_json_request
timeout = profile.get_timeout ())
File "C: \ ProgramData \ Anaconda3 \ lib \ site-packages \ requests \ sessions.py", line 565, in post
return self.request ('POST', url, data = data, json = json, ** kwargs)
File "C: \ ProgramData \ Anaconda3 \ lib \ site-packages \ requests \ sessions.py", line 518, in request
resp = self.send (prep, ** send_kwargs)
File "C: \ ProgramData \ Anaconda3 \ lib \ site-packages \ requests \ sessions.py", line 639, in send
r = adapter.send (request, ** kwargs)
File "C: \ ProgramData \ Anaconda3 \ lib \ site-packages \ requests \ adapters.py", line 438, in send
timeout = timeout
File "C: \ ProgramData \ Anaconda3 \ lib \ site-packages \ requests \ packages \ urllib3 \ connectionpool.py", line 600, in urlopen
chunked = chunked)
File "C: \ ProgramData \ Anaconda3 \ lib \ site-packages \ requests \ packages \ urllib3 \ connectionpool.py", line 374, in _make_request
conn.sock.settimeout (read_timeout)
OverflowError: timeout doesn't fit into C timeval
Best Answer
-
Thanks for the reply.
Found a problem!
I got set_timeout too big and got an error.
0
Answers
-
Hi @sshinben
Your code works fine on my machine.
Please try to restart your machine, Eikon Desktop and internet connection and try again.
0 -
May I ask your PC environment?
In the case of Windows7 OS, the API was well executed.
The API has not been running since last week when I changed the OS to Windows 10.
Do you have any APIs that don't support Windows 10?
0 -
Hi @sshinben
I am using both win7 and win10.
And I can get the data successfully on both window versions.
Can you also try to reinstall Eikon Desktop ?
0
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