WebSocket API - Exception while receiving the rate - "Access Denied: User req to PE(122)"

pradeep.badoni
pradeep.badoni Explorer
in WebSocket API

Hi Team,

I am getting the below respond, Could you please let me know what it mean?

RECEIVED on Session1:

[

{

"ID": 212,

"Type": "Status",

"Key": {

"Service": "ELEKTRON_DD",

"Name": "ARSTN="

},

"State": {

"Stream": "Closed",

"Data": "Suspect",

"Code": "NotEntitled",

"Text": "Access Denied: User req to PE(122)"

}

}

]

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Best Answer

  • chavalit-jintamalit
    chavalit-jintamalit admin
    Answer ✓

    Hi @pradeep.badoni

    It means that your credential logged in to the websocket session does not have permission on ARSTN= instrument.

    So when you tried to subscribe to the data for this instrument, you request got denied.

    Please contact your Market Data team in your organization.

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