Problem in connecting using RDP in Python despite valid App Key

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Dear Refinitiv team, I'm trying to implement the solution mentioned in the following question:

https://community.developers.refinitiv.com/questions/69674/rdp-in-python-not-connecting-despite-valid-app-key.html

The output of the logging file is the below. The rdp.open_desktop_session() command basically stays stuck (i.e. runs) at this step with no further progress. I can't really understand what this means--would you by any chance have an interpretation? My Eikon App key works fine (I can connect using the Eikon API without issue).

Thank you very much in advance,

Adrien

rdp.open_desktop_session(myAppKey)
2021-06-15 12:12:43,884 - Session session - Thread 1041808 | MainThread
Request to http://127.0.0.1:9060/api/status
    headers = {'x-tr-applicationid': myAppKey}
    params = None
2021-06-15 12:12:43,884 - session - DEBUG - Request to http://127.0.0.1:9060/api/status
    headers = {'x-tr-applicationid': myAppKey}
    params = None

Best Answer

  • AAMZ
    AAMZ Explorer
    Answer ✓
    Hello again @Alex Putkov.1, I finally managed to set up a new Python virtual environment and re-installed all packages, including the httpx and httpcore versions that you mentioned (nearby: httpx 0.18.1 and httpcore 0.13.6). Everything works fine now. What a saga... a big thank you for all your help these past weeks. Very much appreciated! All the best and thanks again.

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