Eikon API could not work with Workspace

bird.huang
bird.huang LSEG
in Eikon Data APIs

Workspace already start and run , but still show error , do I need to change any configure ?

2022-08-23 16:11:44,462 P[15312] [MainThread 19972] Error: no proxy address identified.
Check if Eikon Desktop or Eikon API Proxy is running.
2022-08-23 16:11:44,471 P[15312] [MainThread 19972] Port number was not identified, cannot send any request
2022-08-23 16:11:44,473 P[15312] [MainThread 19972] Port number was not identified.
Check if Eikon Desktop or Eikon API Proxy is running.
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Best Answer

  • Jirapongse
    Jirapongse ✭✭✭✭✭
    Answer ✓

    @bird.huang

    You can check the node-sxs.<date>.p<pid>.log in the Refinitiv Workspace Logs folder.

    My log file is in the C:\Users\U8009686\AppData\Local\Refinitiv\Refinitiv Workspace Logs\Desktop.20220823.101359.p25880 directory.

    The content looks like this:

    ...
    2022-08-23T10:17:50.920Z|info|[console](api) [WebSocketProxyServersProviderImpl]Creating new WebSocket server instance
    2022-08-23T10:17:50.920Z|info|[console](api) [WebSocketProxyServersProviderImpl]Creating new WebSocket server instance
    2022-08-23T10:17:50.921Z|info|[console](api) [WebSocketProxyServersProviderImpl]Creating new WebSocket server instance
    2022-08-23T10:17:50.922Z|info|[console](api-svc) Processing socket
    2022-08-23T10:17:50.922Z|info|[console](app) User&apos;s POs pos=SIDEBYSIDE,APIPROXY
    2022-08-23T10:17:50.947Z|warn|[console](api) [SecurityTokenHandlerMiddlewareOptionalDecorator]An error occured while checking security token but security token is not mandatory, calling next middleware anyway ...
    2022-08-23T10:17:50.948Z|info|[console](api) [LogRequestDetailMiddleware][Request #b276899f-77f4-452d-9e3b-1db6a4ad7c36] New incoming GET request
    2022-08-23T10:17:50.965Z|info|[console](api) [LogRequestDetailMiddleware][Request #d72232da-3c67-4627-8c4d-240b56200fca] New incoming POST request
    2022-08-23T10:17:50.970Z|info|[console](api) Write port file
    2022-08-23T10:17:50.970Z|info|[console](app) API Proxy is listening to port: 9001
    ...

    This indicates that it supports SIDEBYSIDE and APIPROXY. The listening port is 9001. Therefore, you can test the connection to this TCP port by using a web browser to access the following URLs.

    http://127.0.0.1:9001/ping?all

    1661250318655.png

    http://127.0.0.1:9001/api/status

    1661250341389.png

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