The issue related to RTO Service that "Error: 1002 Could not read IPC Mount Request. System errno...

...: (11) "

Dear CS Team,

I'm facing the issue that "Reason: rsslInitChannel() failed with code -1. Text: </local/jenkins/workspace/RRTLPC/OS/OL7-64/esdk/source/esdk/Cpp-C/Eta/Impl/Transport/rsslSocketTransportImpl.c:3761> Error: 1002 Could not read IPC Mount Request. System errno: (11)"

I have no idea to resolve it.

Please help.

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Accepted answers

Jirapongse

@tunglt15

Thanks for reaching out to us.

Please try to run the Cons113 example in the RTSDK package.

Run it with the following parameters:

-username <machineID> -password <password> -clientId <clientID> -itemName /JPY=

The example uses the Consumer_4 so the EmaConfig.xml looks like this:

...
<Consumer>
<Name value="Consumer_4"/>

  <ChannelSet value="Channel_4"/>
  <Logger value="Logger_1"/>
  <Dictionary value="Dictionary_2"/>
  <XmlTraceToStdout value="1"/>
  <XmlTraceToFile value="0"/>
  <RestEnableLog value="1"/>
</Consumer>
...
<Channel>
  <Name value="Channel_4"/>
  <ChannelType value="ChannelType::RSSL_ENCRYPTED"/>
  <CompressionType value="CompressionType::None"/>
  <GuaranteedOutputBuffers value="5000"/>
  <Location value="eu-west-1"/>
  <EnableSessionManagement value="1"/>
  <EncryptedProtocolType value="EncryptedProtocolType::RSSL_SOCKET"/>
  <ObjectName value=""/>
</Channel>
...

If it doesn't work, please share the application log, EMA configuration file (EmaConfig.xml), and the version of EMA that you are using.

I hope that this information is of help.

All comments

tunglt15

Dear Team,

This issue happen on both 2 production environments:

GE-A-XXXXX

GE-A-YYYYY