I noticed last week that refinitiv publish alerts on pages RSF.ALERU1, ALERU2 ALERU3 etc. How/what can I programatically subscribe to so I get the latest alerts as ticks on my EMA app?
I noticed last week that refinitiv publish alerts on pages RSF.ALERU1, ALERU2 ALERU3 etc. How/what can I programatically subscribe to so I get the latest alerts as ticks on my EMA app?
Please be informed that this question has been moved to EMA forum from Eikon Data APIs forum
Thanks,
AHS
Hi @duncan_kerr ,
Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?
If so please can you click the 'Accept' text next to the appropriate reply? This will guide all community members who have a similar question.
Thanks,
AHS
Hi,
Please be informed that a reply has been verified as correct in answering the question, and marked as such.
Thanks,
AHS
Hi @duncan_kerr,
You can subscribe to the alert RIC using EMA, just like any other instrument. The data is returned in the ROW80_xx fields, and the updates will be published as the alerts get generated or cleared. There is no paging of these pages. I found that ALERU1 - ALERU90 are all valid RICs and represent different asset class. So your application should subscribe to the alerts that are relevant to your data type. Here is a sample response from ALERU1:
"ROW80_1":" SERVICE ALERTS FOR INFORMATION PRODUCTS ALERU1", "ROW80_10":"update is at 06:00 GMT on 04-Jul-23. ", "ROW80_11":" ", "ROW80_12":"Incident Summary: ", "ROW80_13":"Quote data between day session end and night session open on Osaka Exchange Day ", "ROW80_14":"Session RICs and Night Session RICs is suspect. ", "ROW80_15":"Customers are requested to refer to Whole Session RICs. ", "ROW80_16":" ", "ROW80_17":"This is due to software deficiency. ", "ROW80_18":"This issue affects the customers globally. ", "ROW80_19":" ", "ROW80_2":" ", "ROW80_20":"Affected Asset Class: Derivatives ", "ROW80_21":"Affected Products: Refinitiv Eikon, Refinitiv Workspace and Refinitiv Tick ", "ROW80_22":"History ", "ROW80_23":" ", "ROW80_24":"For full details, click https://refini.tv/413zFUY ", "ROW80_25":" ", "ROW80_3":"Osaka Exchange Day Session & Night Session RICs ALERT STATUS = Confirmed", "ROW80_4":" Checkpoints (All Times are GMT) ", "ROW80_5":" Outage Start: 06:00 30 Mar 2023", "ROW80_6":" First Reported: 11:46 12 Apr 2023 Last Updated: 06:28 28 Apr 2023", "ROW80_7":" Next Update: 06:00 30 May 2023 Estimated Resolution: Not Yet Available", "ROW80_8":" ", "ROW80_9":"Update 3 at 06:27 GMT: Refinitiv is working to resolve the issue. The next ",
hi Gurpreet - is the allocation of pages to ALERU1 thru 90 documented anywhere? Im just trying to understand how to determine what's on each page and/or where to go for FX info (for example) without checking all 90 pages?
I recommend opening a content ticket with Refinitiv helpdesk at my.refinitiv.com. A content expert will be able to advise which alerts page is relevant for your use case.