We have a client with DSWS who could connect previously but is now seeing a connection error mess...

Tim Bennett LSEG

May 2023 in Datastream

...age.

I have tested the credentials on my eikon Codebook environment and they are valid and returning data. Is this some kind of issue where client firewall is blocking proxy?

Tagged:

• authentication
• proxy
• #product

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Best Answer

• 

  raksina.samasiri admin

  May 2023 Answer ✓

  Hi @Tim Bennett ,

  There seems to be the proxy problem in the connection between user's machine and the DSWS server, have you tried checking the answer in the same issue in This thread

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