RDP API. Websocket. Service discovery request returns 403 forbidden

Hi Refinitiv Team!

We need your help. We got 403 forbidden error via service discovery request (https://api.refinitiv.com/streaming/pricing/v1/?transport=websocket).

The request returned data on May 23, but stopped returning it on May 24. I have read similar articles - I have not found an answer.

There should be nothing wrong with our license, but just in case, I made a request (12590327) through my.refinitiv.com to check.


Real-Time Optimized, websocket api.

Any idea why this error might occur?

Best Answer

  • raksina.samasiri
    Answer ✓

    Hi @Valery ,

    Thank you for participation in the forum, I've checked the ticket you raised and found that the issue has been fixed and you've already can receive the data.

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