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Unable to find valid ceritication path to requested target (RTO (Real Time Optimizid))

Hi,

I am trying to connect to rto with both the Speed guide application and java code. I get the same error in both. Error images are as follows.


speed-error.jpg


Thanks.

ema-api#technologyrefinitiv-realtime-optimisedspeedguide
speed-error.jpg (70.5 KiB)
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java console error is as follows.

java-error2.jpg

java-error2.jpg (59.7 KiB)

I am using version "1.8.0_202" as the java version.

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@SelcukYAPICI

According the log file, the issuer of the certificate file is CN=hmb.gov.tr.

chain [0] = [
[
  Version: V3
  Subject: CN=api.refinitiv.com, O=REFINITIV US LLC, ST=New York, C=US
  Signature Algorithm: SHA256withRSA, OID = 1.2.840.113549.1.1.11


  Key:  Sun RSA public key, 2048 bits
  modulus: 25051848246115837429544681296600530303584526036012791633977467114677035793644576755871650793499002603449939947731857631963608125721704317255213676628406140199638052480988493403654697408461919670185532837483214325993161802726371272236701614736617187529233764576122816639360564083667557750786997161868342021927612797143486760892533071576961053267939576024928578040546436840699089761520783993976188087972847805439246608959430259373523375064724671738724054487097876061434133456438465673738982601311185790663256738510230712361505847212251448213744021505021303644551077690376374345270740654103934971952641249154265647208669
  public exponent: 65537
  Validity: [From: Fri Nov 25 03:00:00 EET 2022,
               To: Sun Nov 26 02:59:59 EET 2023]
  Issuer: CN=hmb.gov.tr, OU="Bilgi  Teknolojileri Genel Mdrl?", O=T.C. Hazine ve Maliye Bakanl???, L=ankaya, ST=ANKARA
  SerialNumber: [    7535c296 dea760fe]

Typically, the issuer of api.refinitiv.com is CN=COMODO RSA Certification Authority.

 "issuer"             : "CN=COMODO RSA Certification Authority, O=COMODO CA Limited, L=Salford, ST=Greater Manchester, C=GB",

I think the issuer has been intercepted by your network servers (Proxy or Firewall) and the trustStore file (trustStore is: C:\Program Files\Java\jdk1.8.0_202\jre\lib\security\cacerts) doesn't have the certificate for CN=hmb.gov.tr. This is why it was unable to find valid certification path to requested target.

You need to contact your local IT support team to verify what the problem is.

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Thank you very much Jirapongse. I solved the problem by adding the institution's certificate to java.

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@SelcukYAPICI

Thank you for reaching out to us.

I can run it properly.

1695005710055.png

You can enble the debug log by using the -Djavax.net.debug=all parameter. For example:

"c:\Program Files\Java\jdk1.8.0_291\bin\java.exe" -Djavax.net.debug=all -jar SpeedGuide.jar 2> console.log

The log will be redirected to a console.log file. Please the log file when the problem occurred.


1695005710055.png (98.3 KiB)
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Hi @Jirapongse

The content of the log file is as follows

capture.jpg


capture.jpg (41.4 KiB)

@SelcukYAPICI

I expected to see the following information.

1695020430137.png

1695020430137.png (122.1 KiB)
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Nothing is written to the console.log file other than what I sent. Many things are written to the application I open with cmd.exe. I share them with you in the attachment.


new 13.txt


new-13.txt (143.6 KiB)
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