No refinitiv.data attribute set_app_key

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question

A001

1 ●0 ●0 ●0

No refinitiv.data attribute set_app_key

Hi,

The below instructions were given to me by one of your representatives. They said I should ask here for a resolution.

I’m on a Windows machine running Python 3.11 via Visual Studio Code. I have installed refinitiv-data and eikon via pip. Eikon is running in the background. Scripts are running in Codebook without a problem.

I have restarted both apps and the machine. Same error. Please advise on how to proceed. Thank you

Sample script:

---------------------------------------------------------------------------

import refinitiv.data as rd

import eikon as ek

import pandas as pd

rd.set_app_key('key……..')

rd.open_session()

rd.get_data(['LSEG.L', 'VOD.L'])

---------------------------------------------------------------------------

Error:

---------------------------------------------------------------------------

AttributeError Traceback (most recent call last)

c:\Users\acc_name\Coding\test\test1.py in line 5

2 import eikon as ek

3 import pandas as pd

----> 5 rd.set_app_key('key……..')

7 rd.open_session()

9 rd.get_data(['LSEG.L', 'VOD.L'])

File c:\Users\acc_name\AppData\Local\Programs\Python\Python311\Lib\site-packages\refinitiv\data\_tools\_lazy_loader.py:81, in attach.<locals>.__getattr__(name)

79 return attr

80 else:

---> 81 raise AttributeError(f"No {package_name} attribute {name}")

AttributeError: No refinitiv.data attribute set_app_key

---------------------------------------------------------------------------

#technology #product api

Oct 19, 2023 at 03:08 AM

10 |1500

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Jirapongse Oct 26, 2023 at 07:03 AM

@A001

Hi,

Thank you for your participation in the forum.

Are any of the replies below satisfactory in resolving your query?

If yes please click the 'Accept' text next to the most appropriate reply. This will guide all community members who have a similar question.

Otherwise please post again offering further insight into your question.

Thanks,

AHS

wasin.w Nov 02, 2023 at 07:24 AM

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,

AHS

Answer 1 · 2023-10-19T05:18:33Z

Jirapongse

79.5k ●253 ●52 ●74

@A001

Thank you for reaching out to us.

The RD library doesn't have the set_app_key method.

Typically, you can use the RD library (import refinitiv.data as rd) or Eikon Data API (import eikon as ek), but not both because both libraries provide the similar functionalities.

I suggest to use only the RD library (import refinitiv.data as rd).

You can refer to the RD library examples on GitHub.

1. Download and unzip the examples

2. Modify the Configuration/refinitiv-data.config.json file by setting the default session to "desktop.workspace" and setting the application key

3. Run some examples

1697692582713.png (41.1 KiB)

Oct 19, 2023 at 05:18 AM

10 |1500

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Answer 2 · 2023-10-19T05:49:13Z

A001

1 ●0 ●0 ●0

Thanks. I just did this. I put the config file in the same directory as the script.

Ran the following code and it generated an empty Dataframe:

----------------------------------------------------------

import refinitiv.data as rd

import pandas as pd

rd.open_session()

rd.get_data(['LSEG.L', 'VOD.L'])

Oct 19, 2023 at 05:49 AM

10 |1500

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Jirapongse Oct 19, 2023 at 06:02 AM

@A001

You can enable the debug log level to verify what the problem is.

config = rd.get_config()
config.set_param("logs.transports.console.enabled", True)
config.set_param("logs.level", "debug")
rd.open_session()

Answer 3 · 2023-10-19T06:10:28Z

A001

1 ●0 ●0 ●0

Code and log below. Log displays the correct app_key but have removed from below:

--------------------------------

import refinitiv.data as rd

import pandas as pd

rd.open_session()

rd.get_data(['LSEG.L', 'VOD.L'])

config = rd.get_config()

config.set_param("logs.transports.console.enabled", True)

config.set_param("logs.level", "debug")

rd.open_session()

--------------------------------

[2023-10-19T14:06:28.339888+08:00] - [DEBUG] - [sessions.desktop.workspace.16] - [24980] | MainThread

DesktopSession created with following parameters: app_key="KEY_REDACT", name="workspace" base_url="http://localhost:9000" platform_path_rdp="/api/rdp" platform_path_udf="/api/udf" handshake_url="/api/handshake"

[2023-10-19T14:06:28.340885+08:00] - [DEBUG] - [sessions.desktop.workspace.16] - [24980] | MainThread

+ Session created: <refinitiv.data.session.Definition object at 0x24b5c3f8490 {name='workspace'}>

[2023-10-19T14:06:28.498467+08:00] - [DEBUG] - [sessions.desktop.workspace.17] - [24980] | MainThread

DesktopSession created with following parameters: app_key="KEY_REDACT", name="workspace" base_url="http://localhost:9000" platform_path_rdp="/api/rdp" platform_path_udf="/api/udf" handshake_url="/api/handshake"

[2023-10-19T14:06:28.498467+08:00] - [DEBUG] - [sessions.desktop.workspace.17] - [24980] | MainThread

+ Session created: <refinitiv.data.session.Definition object at 0x24b5c387850 {name='workspace'}>

--------------------------------

Oct 19, 2023 at 06:10 AM

10 |1500

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Answer 4 · 2023-10-19T07:28:42Z

Jirapongse

79.5k ●253 ●52 ●74

@A001

The code should be like this:

import refinitiv.data as rd
import pandas as pd
config = rd.get_config()
config.set_param("logs.transports.console.enabled", True)
config.set_param("logs.level", "debug")
rd.open_session()
rd.get_data(['LSEG.L', 'VOD.L'])

You may not have permission to access those RICs. Please try the delayed RICs.

rd.get_data(['/LSEG.L', '/VOD.L'])

Oct 19, 2023 at 07:28 AM

10 |1500

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

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