@jean-hugues.lasbatre

As far as I know, the username for RCC connections should be a machine ID, such as GEXXXX.

I am not sure that you can use Workspace credentials to connect to RCC.

You can contact your Refinitiv account team to verify the permission.

Otherwise, you can contact the Refinitiv Contributions Channel support team directly via MyRefinitiv to verify your RCC credentials.

Hello @jean-hugues.lasbatre

I am assuming that you are trying to contribute your market data to LSEG (Refinitiv) via the Refinitiv Contribution Channel (RCC) directly (without RTDS).

If so, please be informed that your need the RCC credential to access to RCC/RDP. The Workspace and RCC are different product which require different credential and permissions set.

I strongly suggest you check the Contributing Data to Refinitiv Contributions Channel (RCC) via WebSocket tutorial Prerequisites section about the requirements.

If your company has Real-Time Distribution System (RTDS), you can ask your market data team to set the RTDS to connect to RCC (require RCC credential), then you can contribute data to RCC via that RTDS as well.

Hi @wasin.w

Thanks for the update

I've followed the tutorial and was able to connect to the RDP Auth Gateway Production (https://api.refinitiv.com:443/auth/oauth2/v1/token) ; I tried using the Pre-Production but the access was denied. for user/password I used my Workspace credentials.

For client_id I created a EDP API Key using the generator in Workspace (40 character id).

Regarding the ws address I tried to connect to what seems to be the UAT/dev environment (contrib-ws1-emea1.uat.platform.refinitiv.com) but the login failed ; any idea why ?

Please find below the session log

---

Sending authentication request with password to https://api.refinitiv.com:443/auth/oauth2/v1/token ...

RDP-API Gateway Authentication succeeded. RECEIVED:

{

"access_token":"eyJ0eXAi<censored>",

"expires_in":"600",

"refresh_token":"f29eeffd-d<censored>",

"scope":"",

"token_type":"Bearer"

}

Connecting to WebSocket wss://contrib-ws1-emea1.uat.platform.refinitiv.com:443/WebSocket ... - Attempt: 1

WebSocket successfully connected!

SENT:

{

"Domain":"Login",

"ID":1,

"Key":{

"Elements":{

"ApplicationId":"256",

"AuthenticationToken":"eyJ0eXAiOiJh<censored>",

"Position":"<censored>"

},

"NameType":"AuthnToken"

}

}

RECEIVED:

[

{

"Domain":"Login",

"ID":1,

"Private":true,

"State":{

"Code":"AppAuthorizationFailed",

"Data":"Suspect",

"Stream":"Closed",

"Text":"Authentication unsuccessful"

},

"Type":"Status"

}

]

Login failed.

1

on_close() takes 1 positional argument but 3 were given

Hi @Jirapongse

Thanks for the update, after they provided me with machine ID I was able to connect to RCC