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Hi,
I have a script running everyday at 8AM Dubai time. Sometimes on Tuesday or Wednesday I get this Gateway Time-out error. After I run again 2-3 times more it will eventually works and not produce the error anymore. I believe it is not because of the RIC limit calls because the same script works effortlessly on most other days. May I know the source of this issue? Is there a downtime I should know about?
Hi @Ikmal Azman
Without more information about your workflow, it will be difficult for me to investigate. However, I can let you know that we advise coding defensively in these instances. I manufactured an error in the code below to exemplify what I mean:
- import refinitiv.data as rd
- from refinitiv.data.content import fundamental_and_reference
-
- rd.open_session()
-
- request = fundamental_and_reference.Definition(
- universe=['LSEG.L'],
- fields=['ASK'])
- try:
- response = request.get_data()
- except Exception as e:
- print(e.__dict__)
- try:
- response = request.get_data()
- except Exception as e:
- if e.__dict__['code'] == -1:
- print("The Error Is -1")
As you can see, you can use a try and if loop to come to a similar functionality to what you asked. Please let me know if this makes sense.
