WC1 API Status Query

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Question by Santosh.Mitra · Nov 05, 2017 at 06:31 PM · wc1 api wc1 api wc one world check api status page

WC1 API Status Query

Could you advise if WC1 API has a status page or status information that would tell us that the API service is either up or down. If not, is there a way to check at the time of request?

Also, how do users get notified when an outage / downtime is expected on WC1 API?

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Answer 1 · 2017-11-06T00:59:47Z

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Answer by saha.shilpi1 · Nov 06, 2017 at 12:59 AM

Hi @Santosh.Mitra,

A notice for maintenance will be sent to all clients. If you don't receive a copy or were not notified, please check with your compliance manager. Should you have any queries, please contact customer services at: grc.wc.support@thomsonreuters.com

Hope this will help.

Thanks,

Shilpi

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Santosh.Mitra · Nov 08, 2017 at 09:26 PM 0

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Thanks @saha.shilpi1

So there is no downtime for the API unless there is a scheduled maintenance in which case clients will be notified in advance?

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Tomasz.Niestoruk ♦♦ Santosh.Mitra · Feb 09, 2018 at 08:02 AM 0

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Yes, that is correct @Santosh.Mitra as long as Client is subscribed to notifications in the Developer Portal Community.

WC1 API Status Query

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