For a deeper look into our World Check One API, look into:

Overview |  Quickstart |  Documentation |  Downloads

question

Upvotes
Accepted
Santosh.Mitra avatar image
3 ●1 ●1 ●3

WC1 API Status Query

Could you advise if WC1 API has a status page or status information that would tell us that the API service is either up or down. If not, is there a way to check at the time of request?

Also, how do users get notified when an outage / downtime is expected on WC1 API?

world-checkworld-check-oneapi
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Nipat Kunvutipongsak avatar image   Nipat Kunvutipongsak

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,

AHS

1 Answer

· Write an Answer
Upvote
Accepted
saha.shilpi1 avatar image
286 ●3 ●3 ●3

Hi @Santosh.Mitra,

A notice for maintenance will be sent to all clients. If you don't receive a copy or were not notified, please check with your compliance manager. Should you have any queries, please contact customer services at: grc.wc.support@thomsonreuters.com

Hope this will help.

Thanks,

Shilpi

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Santosh.Mitra avatar image Santosh.Mitra

Thanks @saha.shilpi1

So there is no downtime for the API unless there is a scheduled maintenance in which case clients will be notified in advance?

Jirapongse avatar image   Jirapongse Santosh.Mitra

Contacted c3r.api@tr.com for the response.

Nipat Kunvutipongsak avatar image   Nipat Kunvutipongsak Santosh.Mitra

Just sent an email to c3r.api@tr.com again.

Tomasz.Niestoruk avatar image Tomasz.Niestoruk Santosh.Mitra

Yes, that is correct @Santosh.Mitra as long as Client is subscribed to notifications in the Developer Portal Community.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.