Discover Refinitiv
MyRefinitiv Refinitiv Perspectives Careers
Created with Sketch.
All APIs Questions & Answers  Register |  Login
Ask a question
  • Questions
  • Tags
  • Badges
  • Unanswered
Search:
  • Home /
  • Elektron /
avatar image
Question by bansalshah · Aug 19, 2019 at 03:30 PM · connectionert in cloudwebsockets api

Multiple Connections to consume ERT Cloud Service

Hi team,

In the documentation regarding the ERT Cloud (https://developers.refinitiv.com/elektron/websocket-api/docs?content=45485&type=documentation_item) in the section 2.8.4 about Multiple Connections, it says 5 simultaneous connections using the same access token are supported, But when I tried with more than 5 connections using the same access token, all connections were working and getting the streaming data. Can you clarify this and shed some more light into the topic?

Thank You

People who like this

0 Show 0
Comment
10 |1500 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

2 Replies

  • Sort: 
avatar image
REFINITIV
Best Answer
Answer by Gurpreet · Aug 27, 2019 at 09:59 AM

Hi @bansalshah, The number of concurrent connections is restricted to 5 on a given ADSPOP (infrastructure component which provides market data). However, there is a load balancer for incoming connections, which can route a connection to a different ADSPOP, and a user may get away with the 5 connection limit sometimes. Hence, I will recommend to refrain from depending on this feature, or else your new connections might be rejected randomly.

Comment
bansalshah

People who like this

1 Show 0 · Share
10 |1500 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

avatar image
REFINITIV
Answer by Gurpreet · Aug 19, 2019 at 04:25 PM

Hi @bansalshah, I will check with product team and clarify. Maybe, it is a restriction that is not in place yet and might be enforced in near future.

Comment

People who like this

0 Show 0 · Share
10 |1500 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Watch this question

Add to watch list
Add to your watch list to receive emailed updates for this question. Too many emails? Change your settings >
6 People are following this question.

Related Questions

WebSocket can only connect server with machine name but not with actual IP address

Realtime data using Websockets data

ERT in Cloud on disconnection

ERT in Cloud on disconnection

Elektron SDK for ERT in Cloud

  • Feedback
  • Copyright
  • Cookie Policy
  • Privacy Statement
  • Terms of Use
  • Careers
  • Anonymous
  • Sign in
  • Create
  • Ask a question
  • Spaces
  • Alpha
  • App Studio
  • Block Chain
  • Bot Platform
  • Calais
  • Connected Risk APIs
  • DSS
  • Data Fusion
  • Data Model Discovery
  • Datastream
  • Eikon COM
  • Eikon Data APIs
  • Elektron
    • EMA
    • ETA
    • WebSocket API
  • Legal One
  • Messenger Bot
  • Messenger Side by Side
  • ONESOURCE
    • Indirect Tax
  • Open PermID
    • Entity Search
  • Org ID
  • PAM
    • PAM - Logging
  • ProView
  • ProView Internal
  • Product Insight
  • Project Tracking
  • Refinitiv Data Platform
    • Refinitiv Data Platform Libraries
  • Rose's Space
  • Screening
    • Qual-ID API
    • Screening Deployed
    • Screening Online
    • World-Check One
    • World-Check One Zero Footprint
  • Side by Side Integration API
  • TR Knowledge Graph
  • TREP APIs
    • CAT
    • DACS Station
    • Open DACS
    • RFA
    • UPA
  • TREP Infrastructure
  • TRIT
  • TRKD
  • TRTH
  • Thomson One Smart
  • Transactions
    • REDI API
  • Velocity Analytics
  • Wealth Management Web Services
  • World-Check Data File
  • Explore
  • Tags
  • Questions
  • Badges