Cannot install registry setting for REDI API

jbotesazan1

While following Quick Start | Devportal (refinitiv.com), I saw in step 5: "Install registry settings for API from following FTP site. sftp.redi.com/api.reg". However, that link does not work. It seems like this is required to be able to use the REDI python API. Without it, this code gives me the error "Invalid class string". I did eventually download adk.reg from ftp.redi.com - /troubleshooting/, but I am now getting the error 'Class not registered'.

Does anyone know how to get around this and how to get the python API working? Thanks.

Jirapongse

@jbotesazan1

Thanks for reaching out to us.

The SFTP site works properly.

Some REDI classes may not work with Python.

What REDI class are you using? Please refer to the Python examples on GitHub.