"No data available" error through API but it is in Eikon

Hello,

I am trying to retrieve data for some Saudi stocks, e.g. RIC 4130.SE, with Python using:

candles = ek.get_data(instruments = "4130.SE", fields=["Open","High","Low","Close","Volume"],  start_date = "2010-01-01T00:00:00", end_date = "2023-11-01T00:00:00", interval='daily', corax = 'adjusted')

However, I just get about 12 days of history (see small snapshot below).

However, in Eikon I can clearly see:

(it goes back to 2010).

Any suggestions on what am I doing wrong?

Thanks!

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Accepted answers

Jirapongse

@megren

Thank you for reaching out to us.

Please confirm the API that you are using. How did you import ek?

According to the parameters, it could be the ek.get_timeseries method.

The code looks like this:

candles = ek.get_timeseries("4130.SE", 
                     fields=["Open","High","Low","Close","Volume"],  
                     start_date = "2010-01-01T00:00:00", 
                     end_date = "2023-11-01T00:00:00", 
                     interval='daily', 
                     corax = 'adjusted')
candles

The output is:

All comments

Jirapongse

@megren

Thank you for reaching out to us.

Please confirm the API that you are using. How did you import ek?

According to the parameters, it could be the ek.get_timeseries method.

The code looks like this:

candles = ek.get_timeseries("4130.SE", 
                     fields=["Open","High","Low","Close","Volume"],  
                     start_date = "2010-01-01T00:00:00", 
                     end_date = "2023-11-01T00:00:00", 
                     interval='daily', 
                     corax = 'adjusted')
candles

The output is:

megren

@Jirapongse Thanks, I used "import eikon as ek". It works with a single ticker, but not with a list of RICs, is it maybe subsetting to the latest available datapoint?

Thank you so much for your help anyways!

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