Access Denied to pricing data

dhkt2

Hello,

On sending any pricing request via the LDP API in a local Python environment (i.e. in VSCode which is outside of Codebook), I receive the following debug error message:

[2025-02-15T17:05:49.740994+00:00] - [DEBUG] - [sessions.platform.ldp.0] - [132056015177280] | Msg-Proc-ThreadOMMSTREAMING_PRICING_0.0

[OMMSTREAMING_PRICING_0.0] process message {"ID": 5, "Type": "Status", "Key": {"Service": "ELEKTRON_DD", "Name": "AAPL.OQ"}, "State": {"Stream": "Closed", "Data": "Suspect", "Code": "NotEntitled", "Text": "Access Denied: User req to PE(74)"}}

The same request works in Codebook however.
The snippets of code I used were:

df = ld.get_data(universe=["AAPL.OQ"], fields=["BID", "ASK"])

print(df)

stream = ld.content.pricing.Definition(universe=["AAPL.OQ"], fields=["BID", "ASK"]).get_stream()

stream.open(with_updates=False)

print(stream.get_snapshot())

I have verified that I have set up my app key correctly, as I can fetch other data (such as forex data via content-layer pricing chains).
Thank you very much.

Edit: It completely slipped my mind that today is a Saturday. I would nevertheless like to clarify that the error message I received was intended.

wasin.w

Hello @dhkt2

I am noticed that your local Python environment shows "sessions.platform.ldp" log message which indicates that you are connected to RDP platform. Please confirm my understanding.

Please note that the CodeBook uses a Workspace Desktop session by default. It uses your Workspace credential, not your RDP credential. The Workspace and RDP platforms credential and permission sets are not the same.

The error "Code": "NotEntitled", "Text": "Access Denied: User req to PE(74)" indicates that your RDP account does not have a permission to request AAPL.OQ RIC.

I strongly suggest you contact your LSEG representative or Account Manger to verify your RDP account permission.

If you wish to use a Desktop Sesson on your local Python environment, you can set the lseg-data.config.json file as follows:

{
  "logs": {
   ….
  },
  "sessions": {
    "default": "desktop.workspace",
    "desktop": {
      "workspace": {
        "app-key": "APP-Key"
      }
    }
  }
}