An established connection was aborted by the software in your host machine
hi,
We found following errors in the log. An established connection was aborted by the software in your host machine. Does that really mean the connection was terminated by host host machine?
Also, it took six seconds to recover. is there any chance we could make it shorter by config?
Many thanks,
Brian
2019-06-03 09:57:31.876 [pool-7-thread-1] WARN com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: ChannelCallbackClient
Severity: Warning
Text: Received ChannelDownReconnecting event on channel Channel_1
RsslReactor @439cd2fe
RsslChannel @9b6c59b
Error Id 0
Internal sysError 0
Error Location null
Error text An established connection was aborted by the software in your host machine
loggerMsgEnd
2019-06-03 09:57:31.876 [pool-15-thread-1] WARN com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: ChannelCallbackClient
Severity: Warning
Text: Received ChannelDownReconnecting event on channel Channel_1
RsslReactor @7fe7b7b3
RsslChannel @2aecad76
Error Id 0
Internal sysError 0
Error Location null
Error text An established connection was aborted by the software in your host machine
loggerMsgEnd
2019-06-03 09:57:31.876 [pool-9-thread-1] WARN com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: ChannelCallbackClient
Severity: Warning
Text: Received ChannelDownReconnecting event on channel Channel_2
RsslReactor @ef4dab4
RsslChannel @2ef09c37
Error Id 0
Internal sysError 0
Error Location null
Error text An established connection was aborted by the software in your host machine
loggerMsgEnd
2019-06-03 09:57:31.876 [pool-5-thread-1] WARN com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: ChannelCallbackClient
Severity: Warning
Text: Received ChannelDownReconnecting event on channel Channel_1
RsslReactor @7ed98cbb
RsslChannel @42ff7057
Error Id 0
Internal sysError 0
Error Location null
Error text An established connection was aborted by the software in your host machine
loggerMsgEnd
2019-06-03 09:57:31.876 [pool-3-thread-1] WARN com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: ChannelCallbackClient
Severity: Warning
Text: Received ChannelDownReconnecting event on channel Channel_1
RsslReactor @621ea382
RsslChannel @6e852eb8
Error Id 0
Internal sysError 0
Error Location null
Error text An established connection was aborted by the software in your host machine
loggerMsgEnd
2019-06-03 09:57:31.876 [pool-17-thread-1] WARN com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: ChannelCallbackClient
Severity: Warning
Text: Received ChannelDownReconnecting event on channel Channel_1
RsslReactor @242b4783
RsslChannel @7e5e81c9
Error Id 0
Internal sysError 0
Error Location null
Error text An established connection was aborted by the software in your host machine
loggerMsgEnd
2019-06-03 09:57:31.882 [pool-11-thread-1] WARN com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: ChannelCallbackClient
Severity: Warning
Text: Received ChannelDownReconnecting event on channel Channel_1
RsslReactor @38e8c89b
RsslChannel @33251a
Error Id 0
Internal sysError 0
Error Location null
Error text An established connection was aborted by the software in your host machine
loggerMsgEnd
2019-06-03 09:57:31.876 [pool-13-thread-1] WARN com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: ChannelCallbackClient
Severity: Warning
Text: Received ChannelDownReconnecting event on channel Channel_2
RsslReactor @148797b2
RsslChannel @34ce4e0f
Error Id 0
Internal sysError 0
Error Location null
Error text An established connection was aborted by the software in your host machine
loggerMsgEnd
2019-06-03 09:57:33.415 [pool-3-thread-1] WARN com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: LoginCallbackClient
Severity: Warning
Text: RDMLogin stream state was changed to suspect with status message
username <not set>
usernameType <not set>
State: Open/Suspect/None - text: ""
loggerMsgEnd
2019-06-03 09:57:33.415 [pool-11-thread-1] WARN com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: LoginCallbackClient
Severity: Warning
Text: RDMLogin stream state was changed to suspect with status message
username <not set>
usernameType <not set>
State: Open/Suspect/None - text: ""
loggerMsgEnd
2019-06-03 09:57:33.415 [pool-9-thread-1] WARN com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: LoginCallbackClient
Severity: Warning
Text: RDMLogin stream state was changed to suspect with status message
username <not set>
usernameType <not set>
State: Open/Suspect/None - text: ""
loggerMsgEnd
2019-06-03 09:57:33.415 [pool-15-thread-1] WARN com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: LoginCallbackClient
Severity: Warning
Text: RDMLogin stream state was changed to suspect with status message
username <not set>
usernameType <not set>
State: Open/Suspect/None - text: ""
loggerMsgEnd
2019-06-03 09:57:33.415 [pool-5-thread-1] WARN com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: LoginCallbackClient
Severity: Warning
Text: RDMLogin stream state was changed to suspect with status message
username <not set>
usernameType <not set>
State: Open/Suspect/None - text: ""
loggerMsgEnd
2019-06-03 09:57:33.415 [pool-13-thread-1] WARN com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: LoginCallbackClient
Severity: Warning
Text: RDMLogin stream state was changed to suspect with status message
username <not set>
usernameType <not set>
State: Open/Suspect/None - text: ""
loggerMsgEnd
2019-06-03 09:57:33.415 [pool-7-thread-1] WARN com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: LoginCallbackClient
Severity: Warning
Text: RDMLogin stream state was changed to suspect with status message
username <not set>
usernameType <not set>
State: Open/Suspect/None - text: ""
loggerMsgEnd
2019-06-03 09:57:33.415 [pool-17-thread-1] WARN com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: LoginCallbackClient
Severity: Warning
Text: RDMLogin stream state was changed to suspect with status message
username <not set>
usernameType <not set>
State: Open/Suspect/None - text: ""
loggerMsgEnd
2019-06-03 10:16:12.377 [pool-17-thread-1] WARN com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: ChannelCallbackClient
Severity: Warning
Text: Received ChannelDownReconnecting event on channel Channel_2
RsslReactor @242b4783
RsslChannel @7e5e81c9
Error Id 0
Internal sysError 0
Error Location null
Error text An established connection was aborted by the software in your host machine
loggerMsgEnd
2019-06-03 10:16:12.378 [pool-7-thread-1] WARN com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: ChannelCallbackClient
Severity: Warning
Text: Received ChannelDownReconnecting event on channel Channel_2
RsslReactor @439cd2fe
RsslChannel @9b6c59b
Error Id 0
Internal sysError 0
Error Location null
Error text An established connection was aborted by the software in your host machine
loggerMsgEnd
2019-06-03 10:16:12.377 [pool-11-thread-1] WARN com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: ChannelCallbackClient
Severity: Warning
Text: Received ChannelDownReconnecting event on channel Channel_2
RsslReactor @38e8c89b
RsslChannel @33251a
Error Id 0
Internal sysError 0
Error Location null
Error text An established connection was aborted by the software in your host machine
loggerMsgEnd
2019-06-03 10:16:12.377 [pool-9-thread-1] WARN com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: ChannelCallbackClient
Severity: Warning
Text: Received ChannelDownReconnecting event on channel Channel_1
RsslReactor @ef4dab4
RsslChannel @2ef09c37
Error Id 0
Internal sysError 0
Error Location null
Error text An established connection was aborted by the software in your host machine
loggerMsgEnd
2019-06-03 10:16:12.378 [pool-15-thread-1] WARN com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: ChannelCallbackClient
Severity: Warning
Text: Received ChannelDownReconnecting event on channel Channel_2
RsslReactor @7fe7b7b3
RsslChannel @2aecad76
Error Id 0
Internal sysError 0
Error Location null
Error text An established connection was aborted by the software in your host machine
loggerMsgEnd
2019-06-03 10:16:12.377 [pool-3-thread-1] WARN com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: ChannelCallbackClient
Severity: Warning
Text: Received ChannelDownReconnecting event on channel Channel_2
RsslReactor @621ea382
RsslChannel @6e852eb8
Error Id 0
Internal sysError 0
Error Location null
Error text An established connection was aborted by the software in your host machine
loggerMsgEnd
2019-06-03 10:16:12.377 [pool-13-thread-1] WARN com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: ChannelCallbackClient
Severity: Warning
Text: Received ChannelDownReconnecting event on channel Channel_1
RsslReactor @148797b2
RsslChannel @34ce4e0f
Error Id 0
Internal sysError 0
Error Location null
Error text An established connection was aborted by the software in your host machine
loggerMsgEnd
2019-06-03 10:16:12.469 [pool-5-thread-1] WARN com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: ChannelCallbackClient
Severity: Warning
Text: Received ChannelDownReconnecting event on channel Channel_2
RsslReactor @7ed98cbb
RsslChannel @42ff7057
Error Id 0
Internal sysError 0
Error Location null
Error text An established connection was aborted by the software in your host machine
loggerMsgEnd
2019-06-03 10:16:12.479 [pool-5-thread-1] WARN com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: LoginCallbackClient
Severity: Warning
Text: RDMLogin stream state was changed to suspect with status message
username <not set>
usernameType <not set>
State: Open/Suspect/None - text: ""
loggerMsgEnd
2019-06-03 10:16:12.479 [pool-7-thread-1] WARN com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: LoginCallbackClient
Severity: Warning
Text: RDMLogin stream state was changed to suspect with status message
username <not set>
usernameType <not set>
State: Open/Suspect/None - text: ""
loggerMsgEnd
2019-06-03 10:16:12.479 [pool-13-thread-1] WARN com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: LoginCallbackClient
Severity: Warning
Text: RDMLogin stream state was changed to suspect with status message
username <not set>
usernameType <not set>
State: Open/Suspect/None - text: ""
loggerMsgEnd
2019-06-03 10:16:12.479 [pool-3-thread-1] WARN com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: LoginCallbackClient
Severity: Warning
Text: RDMLogin stream state was changed to suspect with status message
username <not set>
usernameType <not set>
State: Open/Suspect/None - text: ""
loggerMsgEnd
2019-06-03 10:16:12.479 [pool-17-thread-1] WARN com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: LoginCallbackClient
Severity: Warning
Text: RDMLogin stream state was changed to suspect with status message
username <not set>
usernameType <not set>
State: Open/Suspect/None - text: ""
loggerMsgEnd
2019-06-03 10:16:12.479 [pool-11-thread-1] WARN com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: LoginCallbackClient
Severity: Warning
Text: RDMLogin stream state was changed to suspect with status message
username <not set>
usernameType <not set>
State: Open/Suspect/None - text: ""
loggerMsgEnd
2019-06-03 10:16:12.479 [pool-9-thread-1] WARN com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: LoginCallbackClient
Severity: Warning
Text: RDMLogin stream state was changed to suspect with status message
username <not set>
usernameType <not set>
State: Open/Suspect/None - text: ""
loggerMsgEnd
2019-06-03 10:16:12.528 [pool-15-thread-1] WARN com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: LoginCallbackClient
Severity: Warning
Text: RDMLogin stream state was changed to suspect with status message
username <not set>
usernameType <not set>
State: Open/Suspect/None - text: ""
loggerMsgEnd
2019-06-03 10:16:18.355 [pool-3-thread-1] INFO com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: ChannelCallbackClient
Severity: Info
Text: Received ChannelUp event on channel Channel_1
Instance Name Consumer_1_1
Component Version ads2.6.12.L1.linux.tis.rrg 64-bit
loggerMsgEnd
2019-06-03 10:16:18.355 [pool-11-thread-1] INFO com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: ChannelCallbackClient
Severity: Info
Text: Received ChannelUp event on channel Channel_1
Instance Name Consumer_1_5
Component Version ads2.6.12.L1.linux.tis.rrg 64-bit
loggerMsgEnd
2019-06-03 10:16:18.355 [pool-9-thread-1] INFO com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: ChannelCallbackClient
Severity: Info
Text: Received ChannelUp event on channel Channel_2
Instance Name Consumer_1_4
Component Version ads2.6.12.L1.linux.tis.rrg 64-bit
loggerMsgEnd
2019-06-03 10:16:18.355 [pool-17-thread-1] INFO com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: ChannelCallbackClient
Severity: Info
Text: Received ChannelUp event on channel Channel_1
Instance Name Consumer_1_8
Component Version ads2.6.12.L1.linux.tis.rrg 64-bit
loggerMsgEnd
2019-06-03 10:16:18.355 [pool-15-thread-1] INFO com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: ChannelCallbackClient
Severity: Info
Text: Received ChannelUp event on channel Channel_1
Instance Name Consumer_1_7
Component Version ads2.6.12.L1.linux.tis.rrg 64-bit
loggerMsgEnd
2019-06-03 10:16:18.355 [pool-5-thread-1] INFO com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: ChannelCallbackClient
Severity: Info
Text: Received ChannelUp event on channel Channel_1
Instance Name Consumer_1_2
Component Version ads2.6.12.L1.linux.tis.rrg 64-bit
loggerMsgEnd
2019-06-03 10:16:18.355 [pool-7-thread-1] INFO com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: ChannelCallbackClient
Severity: Info
Text: Received ChannelUp event on channel Channel_1
Instance Name Consumer_1_3
Component Version ads2.6.12.L1.linux.tis.rrg 64-bit
loggerMsgEnd
2019-06-03 10:16:18.355 [pool-13-thread-1] INFO com.thomsonreuters.ema.access.OmmConsumerImpl - loggerMsg
ClientName: ChannelCallbackClient
Severity: Info
Text: Received ChannelUp event on channel Channel_2
Instance Name Consumer_1_6
Component Version ads2.6.12.L1.linux.tis.rrg 64-bit
loggerMsgEnd
Best Answer
-
Hi @blam
The message does indeed mean that your application was disconnected by the server.
This could be because there was a problem with the server or your network. Please check with your market data to confirm if this was the case- they should be able to examine their ADS logs to check.
However, quite often this disconnect can also happen because your application is not processing the data from the server quickly enough.
The server can only buffer so much data before it has to disconnect the application once the buffer is full.
A common cause of this is when your application is spending too much time processing the data in the OnRefresh / OnUpdate callback handlers. These callbacks are executed on the API thread and the more time the API thread spends in the callback handlers, the less time it will have to read data from the server.
Ways of alleviating this situation include:
- minimising the processing done in the callback handlers with the API thread, by offloading some processing to a seperate application level thread
- splitting your instruments across more than one OmmConsumer instance i.e. horizontal scaling as demonstrated in example410
0
Answers
-
Hi @blam,
There are reconnect configuration parameters within the EMA config guides (reconnectMinDelay/reconnectMaxDelay) which you can configure.
0 -
From
the error text, I assume that the operating system is Windows and the error
code could be WSAECONNABORTED (10053). Refer to the Windows Socket Error
Codes page (https://docs.microsoft.com/en-us/windows/desktop/winsock/windows-sockets-error-codes-2),
WSAECONNABORTED is “Software caused connection abort.”.
Therefore,
it could be a network issue. To verify the problem, you can use a network
protocol analyzer tool, such as Wireshark (https://www.wireshark.org/)
to monitor data transmission time-out on the network and verify which side that
cuts the connection.You
can configure the reconnection time through the following configurations.
You
need to set the values of the configurations inside the consumer element. For
example:<Consumer>
<Name value="Consumer_1"/>
<Channel value="Channel_1"/>
<Dictionary value="Dictionary_1"/>
<XmlTraceToStdout value="0"/>
<ReconnectMaxDelay value="2000"/>
<ReconnectMinDelay value="1000"/>
</Consumer>0
Categories
- All Categories
- 6 AHS
- 36 Alpha
- 166 App Studio
- 6 Block Chain
- 4 Bot Platform
- 18 Connected Risk APIs
- 47 Data Fusion
- 33 Data Model Discovery
- 682 Datastream
- 1.4K DSS
- 613 Eikon COM
- 5.2K Eikon Data APIs
- 10 Electronic Trading
- Generic FIX
- 7 Local Bank Node API
- 3 Trading API
- 2.9K Elektron
- 1.4K EMA
- 248 ETA
- 552 WebSocket API
- 37 FX Venues
- 14 FX Market Data
- 1 FX Post Trade
- 1 FX Trading - Matching
- 12 FX Trading – RFQ Maker
- 5 Intelligent Tagging
- 2 Legal One
- 23 Messenger Bot
- 2 Messenger Side by Side
- 9 ONESOURCE
- 7 Indirect Tax
- 60 Open Calais
- 275 Open PermID
- 44 Entity Search
- 2 Org ID
- 1 PAM
- PAM - Logging
- 6 Product Insight
- Project Tracking
- ProView
- ProView Internal
- 22 RDMS
- 1.8K Refinitiv Data Platform
- 622 Refinitiv Data Platform Libraries
- 4 LSEG Due Diligence
- LSEG Due Diligence Portal API
- 4 Refinitiv Due Dilligence Centre
- Rose's Space
- 1.2K Screening
- 18 Qual-ID API
- 13 Screening Deployed
- 23 Screening Online
- 12 World-Check Customer Risk Screener
- 1K World-Check One
- 46 World-Check One Zero Footprint
- 45 Side by Side Integration API
- 2 Test Space
- 3 Thomson One Smart
- 10 TR Knowledge Graph
- 151 Transactions
- 143 REDI API
- 1.8K TREP APIs
- 4 CAT
- 26 DACS Station
- 121 Open DACS
- 1.1K RFA
- 104 UPA
- 191 TREP Infrastructure
- 228 TRKD
- 915 TRTH
- 5 Velocity Analytics
- 9 Wealth Management Web Services
- 84 Workspace SDK
- 11 Element Framework
- 5 Grid
- 18 World-Check Data File
- 1 Yield Book Analytics
- 46 中文论坛
