Request: Can you send closed connection status as we want to test the handling of it in our system

mereen.joseph

Hi Team,

Will you be able to send a closed connection status (channel state: closed) as we would like to see how our system handles it.

Connection Details:

Connection.MarketData.UserID = GE-A-00336937-3-2528

Hostname: amer-3.pricing.streaming.edp.thomsonreuters.com

Connected component info: ads3.2.1.L1.linux.tis.rrg 64-bit
channel state: active
connection type: encrypted
protocol type: Reuters wire format
major version: 14
minor version: 1
ping timeout: 30

Gurpreet

Hi @mereen.joseph

We are unable to force the status of connection or entitlements in our real-time cloud setup. It is however quite easy to do from your application. Just disable the network connection (remove network cable) on the machine running the application, and the API should show that the channel has gone down.