Hi,
I'm trying to login to https://apidocs.refinitiv.comAs soon as i get logged in, i see an error:
I tried resetting my password just in case, but it did not fix anything.
Thanks for your help
Hi @alfred
The API Playground is presently down and has been reported to the team for investigation. They have identified the root cause and are actively on it. Thanks for your patience.
Hi @alfred,
Are you still experiencing this issue? Were you on a trial ID which has expired? Which browser are you using - can you try after clearing the cookies (or in private browsing mode).
@alfred
To access API Playground (https://apidocs.refinitiv.com) you need to have credentials for Refinitiv Data Platform. The ID you used to sign up it not entitled for any Refinitiv products. In other words you do not currently subscribe to any Refinitiv products or services, and this is why you cannot access API Playground.
Thank you for your reactivity.
I will wait for your current issues to be solved before trying again, and will check if i'm entitled to the products i need, like @Alex Putkov. said.
