Error while configuring my Python EIKON API (anaconda)

User is getting an error while configuring my Python EIKON API (anaconda) while following the link below:

https://developers.refinitiv.com/en/api-catalog/eikon/eikon-data-api/quick-start.

Please refer to the screenshot below:

api-error.png


Tried to follow the suggested steps on the links below:


https://community.developers.refinitiv.com/questions/69781/server-error-code-500-by-downloading-the-data-from.html

https://community.developers.refinitiv.com/questions/66444/eikon-data-api-error-code-500.html

I wanted to follow these steps:

image


However it doesn’t work on the first step with the following error:

image


Looking forward to your response.

Best Answer

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