Service discovery request 500 server error
miguel.alvarez
Newcomer
Hi Refinitiv Team,
We got 500 server error via service discovery request. The request was working yesterday but not today.
We have this logs:
Sending EDP-GW service discovery request to https://api.refinitiv.com/streaming/pricing/v1
EDP-GW service discovery HTTP code: 500, Internal Server Error
Thank you for your help!
Tagged:
0
Best Answer
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Hi @miguel.alvarez ,
We're really sorry for the issue you've been facing. There's a current service disruption of RTO as below and the related team is working on the fix.
Subject: Refinitiv Real-Time Optimized - Service DisruptionProblem Description:
Refinitiv Real-Time Optimized is subjected to service disruptions for some customers in all regions.
This is due to an issue at Refinitiv.You can check the service alerts at https://insightalerting.refinitiv.com/a/alerts/servicealerts/Alert/Alerts.aspx
0
Answers
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Thank you Raksina, we will be checking the service alert then0
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