Thank you for reaching out to us.
I can run it properly on Postman.
You may contact the helpdesk team via MyRefinitiv to verify what the problem is.
SxS API cannot launch new app
zhouying5
Newcomer
I created a sxs api key in APPKEY Generator and Status is Enabled
then I use postman test
1. test ping: http://127.0.0.1:9000/ping success return 9000
2. test handshake: http://127.0.0.1:9000/sxs/v1, success get sessionToken
3. test create launch a Quote app, failed with message:
Couldn't get origin from productId: xxxx
Tagged:
0
Best Answer
-
Thank you for reaching out to us.
I can run it properly on Postman.
You may contact the helpdesk team via MyRefinitiv to verify what the problem is.
0
Answers
-
Thank you very much for your reply。
I have tried contacting the helpdesk team and also reached out to online customer service. Eventually, they advised me to seek help in the community.0 -
Hello @yongsheng6
I am sorry for your inconvenient, our Admin on Q&A forum can help you with the LSEG APIs general usage questions. However, the problem that you are facing seems to be the product issue that might relates to the Workspace/Eikon desktop application.
That is why we suggested you to contact the Workspace support team.0
Categories
- All Categories
- 3 Polls
- 6 AHS
- 36 Alpha
- 167 App Studio
- 6 Block Chain
- 4 Bot Platform
- 18 Connected Risk APIs
- 47 Data Fusion
- 34 Data Model Discovery
- 688 Datastream
- 1.4K DSS
- 624 Eikon COM
- 5.2K Eikon Data APIs
- 11 Electronic Trading
- 1 Generic FIX
- 7 Local Bank Node API
- 3 Trading API
- 2.9K Elektron
- 1.4K EMA
- 255 ETA
- 557 WebSocket API
- 38 FX Venues
- 14 FX Market Data
- 1 FX Post Trade
- 1 FX Trading - Matching
- 12 FX Trading – RFQ Maker
- 5 Intelligent Tagging
- 2 Legal One
- 23 Messenger Bot
- 3 Messenger Side by Side
- 9 ONESOURCE
- 7 Indirect Tax
- 60 Open Calais
- 276 Open PermID
- 44 Entity Search
- 2 Org ID
- 1 PAM
- PAM - Logging
- 6 Product Insight
- Project Tracking
- ProView
- ProView Internal
- 22 RDMS
- 1.9K Refinitiv Data Platform
- 692 Refinitiv Data Platform Libraries
- 4 LSEG Due Diligence
- LSEG Due Diligence Portal API
- 4 Refinitiv Due Dilligence Centre
- Rose's Space
- 1.2K Screening
- 18 Qual-ID API
- 13 Screening Deployed
- 23 Screening Online
- 12 World-Check Customer Risk Screener
- 1K World-Check One
- 46 World-Check One Zero Footprint
- 45 Side by Side Integration API
- 2 Test Space
- 3 Thomson One Smart
- 10 TR Knowledge Graph
- 151 Transactions
- 143 REDI API
- 1.8K TREP APIs
- 4 CAT
- 27 DACS Station
- 121 Open DACS
- 1.1K RFA
- 105 UPA
- 194 TREP Infrastructure
- 229 TRKD
- 918 TRTH
- 5 Velocity Analytics
- 10 Wealth Management Web Services
- 92 Workspace SDK
- 11 Element Framework
- 5 Grid
- 18 World-Check Data File
- 1 Yield Book Analytics
- 48 中文论坛