Data API C# - Streams stop working
Hello,
I am having issues where the streams are freezing (no more data comes in) and then my program has excessive memory usage. When I take a heap shot, all of the memory are used by json objects which look to be refinitiv data objects. It's definitely not my application part holding onto memory. I paused a debug session and nothing more comes to my OnUpdate() or OnInsert() type functions from a stream.
When I finally stop my application and try to restart, it can't connect to workspace api. It just says: "State: Pending. DesktopSession is Pending"
Here are the RDP logs in the example of trying to reconnect:
2024-10-21 10:16:43.6641|Info|Refinitiv.Data.Log|1|Registering log system
2024-10-21 10:16:43.6641|Info|Refinitiv.Data.Initializer|1|Library version: 1.0.0-beta5
2024-10-21 10:16:43.6641|Info|Refinitiv.Data.Initializer|1|.Net runtime: 8.0.8
2024-10-21 10:16:43.6641|Info|Refinitiv.Data.Initializer|1|.Net version: 8.0.8+08338fcaa5c9b9a8190abb99222fed12aaba956c
2024-10-21 10:16:43.6923|Info|Refinitiv.Data.Core.DataLibraryConfig|1|Successfully loaded the Stream:[internal] configuration database.
2024-10-21 10:16:43.7084|Info|Refinitiv.Data.Core.DesktopSessionCore|1|No named session defined. Successfully loaded desktop default configuration.
2024-10-21 10:16:43.7084|Info|Refinitiv.Data.Core.DesktopSessionCore|1|DesktopSession Session State transitioned from Closed to Pending
2024-10-21 10:16:43.7243|Info|Refinitiv.Data.Core.DesktopSessionCore|1|Locating proxy port within: C:\Users\Administrator\AppData\Roaming/Refinitiv/Data API Proxy/.portInUse
2024-10-21 10:16:43.7243|Info|Refinitiv.Data.Core.DesktopSessionCore|1|Found port 9000 in file: C:\Users\Administrator\AppData\Roaming/Refinitiv/Data API Proxy/.portInUse
Now of course I can just completely stop workspace.. but something is happening that completely kills my streams and then I can't even reconnect to the API. Workspace was still fully functional on the front-end.
The only useful log I can give you related to the streams stopping is this portion
System.NullReferenceException: Object reference not set to an instance of an object.
at Refinitiv.Data.Content.HistoricalPricing.TSI.TSTable..ctor(TSTable dataTable)
at Refinitiv.Data.Content.HistoricalPricing.TSI.TSBars.SummarizePartialBar(DateTime datetime, IDerivationRules derivatives)
at Refinitiv.Data.Content.HistoricalPricing.IntradaySummarizer.SummarizeRecords(IList`1 records)
at Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer.ProcessMessageAsync(Boolean isRefresh)
at Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer.<StartMessageProcessing>b__20_0()
2024-10-21 03:35:09.7106|Error|Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer|205|Problems Summarizing record
System.NullReferenceException: Object reference not set to an instance of an object.
at Refinitiv.Data.Content.HistoricalPricing.TSI.TSTable..ctor(TSTable dataTable)
at Refinitiv.Data.Content.HistoricalPricing.TSI.TSBars.SummarizePartialBar(DateTime datetime, IDerivationRules derivatives)
at Refinitiv.Data.Content.HistoricalPricing.IntradaySummarizer.SummarizeRecords(IList`1 records)
at Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer.ProcessMessageAsync(Boolean isRefresh)
at Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer.<StartMessageProcessing>b__20_0()
2024-10-21 03:35:09.7106|Error|Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer|205|Problems Summarizing record
System.NullReferenceException: Object reference not set to an instance of an object.
at Refinitiv.Data.Content.HistoricalPricing.TSI.TSTable..ctor(TSTable dataTable)
at Refinitiv.Data.Content.HistoricalPricing.TSI.TSBars.SummarizePartialBar(DateTime datetime, IDerivationRules derivatives)
at Refinitiv.Data.Content.HistoricalPricing.IntradaySummarizer.SummarizeRecords(IList`1 records)
at Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer.ProcessMessageAsync(Boolean isRefresh)
at Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer.<StartMessageProcessing>b__20_0()
2024-10-21 03:35:09.7106|Error|Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer|205|Problems Summarizing record
System.NullReferenceException: Object reference not set to an instance of an object.
at Refinitiv.Data.Content.HistoricalPricing.TSI.TSTable..ctor(TSTable dataTable)
at Refinitiv.Data.Content.HistoricalPricing.TSI.TSBars.SummarizePartialBar(DateTime datetime, IDerivationRules derivatives)
at Refinitiv.Data.Content.HistoricalPricing.IntradaySummarizer.SummarizeRecords(IList`1 records)
at Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer.ProcessMessageAsync(Boolean isRefresh)
at Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer.<StartMessageProcessing>b__20_0()
2024-10-21 03:35:09.7106|Error|Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer|205|Problems Summarizing record
System.NullReferenceException: Object reference not set to an instance of an object.
at Refinitiv.Data.Content.HistoricalPricing.TSI.TSTable..ctor(TSTable dataTable)
at Refinitiv.Data.Content.HistoricalPricing.TSI.TSBars.SummarizePartialBar(DateTime datetime, IDerivationRules derivatives)
at Refinitiv.Data.Content.HistoricalPricing.IntradaySummarizer.SummarizeRecords(IList`1 records)
at Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer.ProcessMessageAsync(Boolean isRefresh)
at Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer.<StartMessageProcessing>b__20_0()
2024-10-21 03:35:09.7928|Error|Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer|90|Unexpected error processing TSI message
System.ArgumentException: Can not add property _SEQUENCE_NUMBER_ to Newtonsoft.Json.Linq.JObject. Property with the same name already exists on object.
at Newtonsoft.Json.Linq.JContainer.InsertItem(Int32 index, JToken item, Boolean skipParentCheck, Boolean copyAnnotations)
at Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer.<StartMessageProcessing>b__20_0()
2024-10-21 03:35:09.7928|Info|Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer|90|Stopped TSI Message Processing...
2024-10-21 03:35:09.7996|Error|Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer|119|Unexpected error processing TSI message
System.InvalidOperationException: Collection was modified; enumeration operation may not execute.
at Newtonsoft.Json.Linq.JObject.GetEnumerator()+MoveNext()
at Newtonsoft.Json.Linq.JObject.MergeItem(Object content, JsonMergeSettings settings)
at Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer.<StartMessageProcessing>b__20_0()
2024-10-21 03:35:09.7996|Info|Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer|119|Stopped TSI Message Processing...
2024-10-21 03:35:11.1755|Error|Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer|115|Problems Summarizing record
System.NullReferenceException: Object reference not set to an instance of an object.
at Refinitiv.Data.Content.HistoricalPricing.TSI.TSTable..ctor(TSTable dataTable)
at Refinitiv.Data.Content.HistoricalPricing.TSI.TSBars.SummarizePartialBar(DateTime datetime, IDerivationRules derivatives)
at Refinitiv.Data.Content.HistoricalPricing.IntradaySummarizer.SummarizeRecords(IList`1 records)
at Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer.ProcessMessageAsync(Boolean isRefresh)
at Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer.<StartMessageProcessing>b__20_0()
2024-10-21 03:35:11.1755|Error|Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer|158|Problems Summarizing record
Best Answer
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Hi @arek.majka
Thanks for the feedback. We are very close to releasing a new version of the library - it will be rebranded to LSEG, along with the namespace changes. There has been work done on the Historical streaming side related to memory and performance which may help with your issue.
It will be helpful if you provide some more details such as:
- how many historical streaming instruments are you running simultaneously when this occurred?
- is this behavior easily repeatable?
- does it only occur at specific times in the trading day? Market open and/or market close?
Also, can you clarify that you left Workspace running, stopped and started your .Net application and it failed to start a session? It would be helpful if you can enable trace logs to better understand what may be happening and why.
1
Answers
-
Hi Nick,
Thanks for the update.
I was streaming a few hundred markets. Half of them daily, half of them one minute bars.
Yes it is repeatable, but it doesn't happen right away so it's still fairly random in that regard. I started the session Sunday before any markets were open, and it lasted until about the middle of the night / morning when trading activity increased. As you can guess, just hard to test when something works for 12 hours then stops.
>you left Workspace running, stopped and started your .Net application and it failed to start a session
Yes exactly, nothing would reconnect to the desktop session until I restarted Workspace.
>It would be helpful if you can enable trace logs to better understand what may be happening and why.
How would you like me to do this?
0 -
Hi @arek.majka
Thanks for the clarification. I've asked the development team to review your findings as it does appear to be related to market activity and given you have many active instruments running simultaneously, this was something that was discovered and potentially addressed.
Regarding your issues connecting, I noticed you used the word "reconnect", which I believe implies that you did not stop the application but actually disconnected and failed to reconnect. Do I have that right? The 1st log output you have above is the startup, not the reconnect - I just want to make sure we're consistent with terminology here. Reconnect is when it loses a connect and tries to recover/reconnect. I see no logs above showing this.
If you want to turn on log tracing, you can refer to either example here: Example.DataLibrary.DotNet/src/4. Misc/4.0-Log at main · LSEG-API-Samples/Example.DataLibrary.DotNet (github.com)
Controlling logging can be done via NLog configuration or with code. Within code is easiest as it is a quick test and really 1 line of code. Doing it via configuration is more flexible and useful when you can't change source code.
0 -
When I said reconnect.. I mean I fully stopped all of my applications and restarted them, and could not connect to Workspace via the API at all. I had to fully close Workspace and restart it before I could connect again to the API via my applications.
0 -
Hi @arek.majka
Thanks for the clarification. In this specific case, it is not related to your application that is using the .Net library, but rather the state of Workspace. The only logical explanation I have is that Workspace will log the user out on the weekends which requires a login. If you're convinced Workspace was logged in and operating perfectly but when you restarted your application it would not connect, then there may have been some other issue with Workspace - we can further troubleshoot, but if you can enable logs and try to recreate this scenario, we could provide some more clues.
0 -
Hello,
We have upgraded to LSEG.Data 2.0.0 so are using all the newest LSEG libraries.
I am still experiencing the exact same behavior as previously described. We will subscribe to a large market set. The streams will just stop without any feedback. And then when the API tries to reconnect it always fails. I need to manually close Workspace and re-open it for the desktop API to be able to reconnect..
This is the log when I restart my application to talk to the API.. it just sits there trying to connect
2025-02-24 08:44:30.5285
Info
LSEG.Data.Log
1
Registering log system
2025-02-24 08:44:30.5285
Info
LSEG.Data.Initializer
1
Library version: 2.0.0+e1ae92cd9ad31e284bac877ba281a2053433d76e
2025-02-24 08:44:30.5285
Info
LSEG.Data.Initializer
1
.Net runtime: 8.0.8
2025-02-24 08:44:30.5285
Info
LSEG.Data.Initializer
1
.Net version: 8.0.8+08338fcaa5c9b9a8190abb99222fed12aaba956c
2025-02-24 08:44:30.5642
Info
LSEG.Data.Core.DataLibraryConfig
1
Successfully loaded the Stream:[internal] configuration database.
2025-02-24 08:44:30.6023
Info
LSEG.Data.Core.DesktopSessionCore
1
No named session defined. Successfully loaded desktop default configuration.
2025-02-24 08:44:30.6079
Info
LSEG.Data.Core.DesktopSessionCore
1
DesktopSession Session State transitioned from Closed to Pending
2025-02-24 08:44:30.6079
Info
LSEG.Data.Core.DesktopSessionCore
1
Locating proxy port within: C:\Users\Administrator\AppData\Roaming/Refinitiv/Data API Proxy/.portInUse
2025-02-24 08:44:30.6207
Info
LSEG.Data.Core.DesktopSessionCore
1
Found port 9000 in file: C:\Users\Administrator\AppData\Roaming/Refinitiv/Data API Proxy/.portInUse
After I close Workspace and re-open it and run the same code, then it gets to the point where it can connect ot the desktop streaming services
2025-02-24 08:47:37.5249
Info
LSEG.Data.Log
1
Registering log system
2025-02-24 08:47:37.5302
Info
LSEG.Data.Initializer
1
Library version: 2.0.0+e1ae92cd9ad31e284bac877ba281a2053433d76e
2025-02-24 08:47:37.5302
Info
LSEG.Data.Initializer
1
.Net runtime: 8.0.8
2025-02-24 08:47:37.5302
Info
LSEG.Data.Initializer
1
.Net version: 8.0.8+08338fcaa5c9b9a8190abb99222fed12aaba956c
2025-02-24 08:47:37.5633
Info
LSEG.Data.Core.DataLibraryConfig
1
Successfully loaded the Stream:[internal] configuration database.
2025-02-24 08:47:37.6016
Info
LSEG.Data.Core.DesktopSessionCore
1
No named session defined. Successfully loaded desktop default configuration.
2025-02-24 08:47:37.6068
Info
LSEG.Data.Core.DesktopSessionCore
1
DesktopSession Session State transitioned from Closed to Pending
2025-02-24 08:47:37.6068
Info
LSEG.Data.Core.DesktopSessionCore
1
Locating proxy port within: C:\Users\Administrator\AppData\Roaming/Refinitiv/Data API Proxy/.portInUse
2025-02-24 08:47:37.6068
Info
LSEG.Data.Core.DesktopSessionCore
1
Found port 9000 in file: C:\Users\Administrator\AppData\Roaming/Refinitiv/Data API Proxy/.portInUse
2025-02-24 08:47:42.2405
Info
LSEG.Data.Core.DesktopStreamDiscovery
6
******************** Desktop streaming services -- Discovery Initiated *****************************
2025-02-24 08:47:43.2788
Info
LSEG.Data.Core.DesktopStreamDiscovery
8
Discovered 1 streaming endpoint(s) from service: pricing [http://localhost:9000/api/rdp/streaming/pricing/v1/]
2025-02-24 08:47:43.2788
Info
LSEG.Data.Core.DesktopStreamDiscovery
17
Discovered 1 streaming endpoint(s) from service: custom-instruments [http://localhost:9000/api/rdp/streaming/custom-instruments/v1/resource]
2025-02-24 08:47:43.3030
Info
LSEG.Data.Core.DesktopStreamDiscovery
8
API [pricing]: Locating default streaming endpoint based on location: us-east
2025-02-24 08:47:43.3030
Info
LSEG.Data.Core.DesktopStreamDiscovery
17
API [custom-instruments]: Locating default streaming endpoint based on location: us-east
2025-02-24 08:47:43.3030
Info
LSEG.Data.Core.DesktopStreamDiscovery
8
Set default [pricing] Desktop streaming endpoint: [/api/rdp/streaming/pricing/v1/WebSocket]
2025-02-24 08:47:43.3030
Info
LSEG.Data.Core.DesktopStreamDiscovery
17
Set default [custom-instruments] Desktop streaming endpoint: [/api/rdp/streaming/custom-instruments/v1/resource/WebSocket]
2025-02-24 08:47:43.5917
Info
LSEG.Data.Core.DesktopStreamDiscovery
17
Discovered 1 streaming endpoint(s) from service: quantitative-analytics [http://localhost:9000/api/rdp/streaming/quantitative-analytics/beta1/financial-contracts]
2025-02-24 08:47:43.5917
Info
LSEG.Data.Core.DesktopStreamDiscovery
17
Set default [quantitative-analytics] Desktop streaming endpoint: [/api/rdp/streaming/quantitative-analytics/beta1/financial-contracts/WebSocket]
2025-02-24 08:47:43.5917
Info
LSEG.Data.Core.DesktopStreamDiscovery
17
Discovered 1 streaming endpoint(s) from service: benchmark [http://localhost:9000/api/rdp/streaming/benchmark/v1/resource]
2025-02-24 08:47:43.5917
Info
LSEG.Data.Core.DesktopStreamDiscovery
17
API [benchmark]: Locating default streaming endpoint based on location: us-east
2025-02-24 08:47:43.5917
Info
LSEG.Data.Core.DesktopStreamDiscovery
17
Set default [benchmark] Desktop streaming endpoint: [/api/rdp/streaming/benchmark/v1/resource/WebSocket]
2025-02-24 08:47:43.5917
Info
LSEG.Data.Core.DesktopStreamDiscovery
17
******************** Desktop streaming services -- Discovery Completed *****************************
2025-02-24 08:47:43.5917
Info
LSEG.Data.Core.DesktopSessionCore
17
DesktopSession Session State transitioned from Pending to Opened
2025-02-24 08:47:43.5917
Info
LSEG.Data.Core.DesktopSessionCore
17
Desktop Session Successfully Authenticated
2025-02-24 08:47:44.5088
Info
LSEG.Data.Delivery.Stream.RDPWebSocket
1
Created IWebSocket Interface: Microsoft's ClientWebSocket
2025-02-24 08:47:44.5314
Info
LSEG.Data.Delivery.Stream.OMMConnection
1
Streaming Connection/Login initiated using:
{
Host: localhost:9000/api/rdp/streaming/pricing/v1/WebSocket (Path: [])
WebSocket URL: ws://localhost:9000/api/rdp/streaming/pricing/v1/WebSocket
Protocol: tr_json2
AuthToken: eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJBcGlWZXJzaW9uIjoiMSIsIkFwcEtleSI6IjY2Yjg5OTA5ZjVkNDRhNTRiYWQ0NmY0Y2UwNDVkZjkwODczZTYyZGYiLCJBcHBTY29wZSI6InRyYXBpIiwiTGlicmFyeU5hbWUiOiJMU0VHIERhdGEgTGlicmFyeSBmb3IgLk5ldCIsImlhdCI6MTc0MDQxNTY2MiwiZXhwIjoxNzQxNjI1MjYyfQ.KU9_wyX4mR6lQPgehoN0fs1u5hkyXZGhANKiEC0gDj0
AuthPosition: 74.208.210.105
ApplicationID: 66b89909f5d44a54bad46f4ce045df90873e62df
}
2025-02-24 08:47:45.5536
Info
LSEG.Data.Delivery.Stream.OMMConnection
14
Successfully connected into the WebSocket server: localhost:9000/api/rdp/streaming/pricing/v1/WebSocket. Connection HashCode: 56140151
2025-02-24 08:47:45.5536
Info
LSEG.Data.Delivery.Stream.OMMConnection
14
Session Event: StreamConnected
2025-02-24 08:47:45.5619
Info
LSEG.Data.Delivery.Stream.OMMConnection
14
Sending login request to localhost:9000/api/rdp/streaming/pricing/v1/WebSocket
2025-02-24 08:47:45.6028
Info
LSEG.Data.Delivery.Stream.OMMConnection
8
Successfully logged into streaming server localhost:9000/api/rdp/streaming/pricing/v1/WebSocket
2025-02-24 08:47:45.6028
Info
LSEG.Data.Delivery.Stream.OMMConnection
8
Session Event: StreamAuthenticationSuccess
2025-02-24 08:47:47.9534
Info
LSEG.Data.Content.HistoricalPricing.TSI.Metadata.GlobalMeta
8
Successfully loaded the Global Metadata database.
2025-02-24 08:47:47.9534
Info
LSEG.Data.Content.HistoricalPricing.TSI.Metadata.GlobalMeta
8
Completed global metadata parsing
In the RDP log file of when it was working for a while I see this over and over
2025-02-24 07:19:09.0596|Error|Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer|262|Problems Summarizing record
System.NullReferenceException: Object reference not set to an instance of an object.
at Refinitiv.Data.Content.HistoricalPricing.TSI.TSTable..ctor(TSTable dataTable)
at Refinitiv.Data.Content.HistoricalPricing.TSI.TSBars.SummarizePartialBar(DateTime datetime, IDerivationRules derivatives)
at Refinitiv.Data.Content.HistoricalPricing.IntradaySummarizer.SummarizeRecords(IList1 records)1 records)
at Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer.ProcessMessageAsync(Boolean isRefresh)
at Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer.<StartMessageProcessing>b__20_0()
2025-02-24 07:19:09.0596|Error|Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer|262|Problems Summarizing record
System.NullReferenceException: Object reference not set to an instance of an object.
at Refinitiv.Data.Content.HistoricalPricing.TSI.TSTable..ctor(TSTable dataTable)
at Refinitiv.Data.Content.HistoricalPricing.TSI.TSBars.SummarizePartialBar(DateTime datetime, IDerivationRules derivatives)
at Refinitiv.Data.Content.HistoricalPricing.IntradaySummarizer.SummarizeRecords(IList
at Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer.ProcessMessageAsync(Boolean isRefresh)
at Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer.<StartMessageProcessing>b__20_0()
2025-02-24 07:19:09.0596|Error|Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer|262|Problems Summarizing record
System.NullReferenceException: Object reference not set to an instance of an object.
at Refinitiv.Data.Content.HistoricalPricing.TSI.TSTable..ctor(TSTable dataTable)
at Refinitiv.Data.Content.HistoricalPricing.TSI.TSBars.SummarizePartialBar(DateTime datetime, IDerivationRules derivatives)
at Refinitiv.Data.Content.HistoricalPricing.IntradaySummarizer.SummarizeRecords(IList1 records)1 records)
at Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer.ProcessMessageAsync(Boolean isRefresh)
at Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer.<StartMessageProcessing>b__20_0()
2025-02-24 07:19:09.0596|Error|Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer|262|Problems Summarizing record
System.NullReferenceException: Object reference not set to an instance of an object.
at Refinitiv.Data.Content.HistoricalPricing.TSI.TSTable..ctor(TSTable dataTable)
at Refinitiv.Data.Content.HistoricalPricing.TSI.TSBars.SummarizePartialBar(DateTime datetime, IDerivationRules derivatives)
at Refinitiv.Data.Content.HistoricalPricing.IntradaySummarizer.SummarizeRecords(IList
at Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer.ProcessMessageAsync(Boolean isRefresh)
at Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer.<StartMessageProcessing>b__20_0()
2025-02-24 07:19:09.0596|Error|Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer|262|Problems Summarizing record
System.NullReferenceException: Object reference not set to an instance of an object.
at Refinitiv.Data.Content.HistoricalPricing.TSI.TSTable..ctor(TSTable dataTable)
at Refinitiv.Data.Content.HistoricalPricing.TSI.TSBars.SummarizePartialBar(DateTime datetime, IDerivationRules derivatives)
at Refinitiv.Data.Content.HistoricalPricing.IntradaySummarizer.SummarizeRecords(IList1 records)1 records)
at Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer.ProcessMessageAsync(Boolean isRefresh)
at Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer.<StartMessageProcessing>b__20_0()
2025-02-24 07:19:09.0596|Error|Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer|262|Problems Summarizing record
System.NullReferenceException: Object reference not set to an instance of an object.
at Refinitiv.Data.Content.HistoricalPricing.TSI.TSTable..ctor(TSTable dataTable)
at Refinitiv.Data.Content.HistoricalPricing.TSI.TSBars.SummarizePartialBar(DateTime datetime, IDerivationRules derivatives)
at Refinitiv.Data.Content.HistoricalPricing.IntradaySummarizer.SummarizeRecords(IList
at Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer.ProcessMessageAsync(Boolean isRefresh)
at Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer.<StartMessageProcessing>b__20_0()
2025-02-24 07:19:09.0596|Error|Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer|262|Problems Summarizing record
System.NullReferenceException: Object reference not set to an instance of an object.
at Refinitiv.Data.Content.HistoricalPricing.TSI.TSTable..ctor(TSTable dataTable)
at Refinitiv.Data.Content.HistoricalPricing.TSI.TSBars.SummarizePartialBar(DateTime datetime, IDerivationRules derivatives)
at Refinitiv.Data.Content.HistoricalPricing.IntradaySummarizer.SummarizeRecords(IList`1 records)
at Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer.ProcessMessageAsync(Boolean isRefresh)
at Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer.<StartMessageProcessing>b__20_0()
2025-02-24 07:19:09.0596|Error|Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer|262|Problems Summarizing record0 -
Could you share the cutdown version and runnable code? Thus, we can use it to replicate this issue.
0 -
Hello @dev12345
The exception in the log happened at
Refinitiv.Data.Content.HistoricalPricing.TSI.Summarizer.ProcessMessageAsync
It seems that your solution was not using the LSEG 2.0.0 NuGet packages at the time when these exceptions happened. Please make sure that you are pulling the packages from NuGet's public official feed located here:
NuGet Gallery | LSEG.Data 2.0.0
NuGet Gallery | LSEG.Data.Content 2.0.0
If you migrated from the Refinitiv packages to the LSEG packages, you will have to also change your using statements in your solution from "Refinitiv…" to "LSEG…"
Best regards,
Baciu Wahl Cristian
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Categories
- All Categories
- 3 Polls
- 6 AHS
- 36 Alpha
- 166 App Studio
- 6 Block Chain
- 4 Bot Platform
- 18 Connected Risk APIs
- 47 Data Fusion
- 34 Data Model Discovery
- 685 Datastream
- 1.4K DSS
- 615 Eikon COM
- 5.2K Eikon Data APIs
- 10 Electronic Trading
- Generic FIX
- 7 Local Bank Node API
- 3 Trading API
- 2.9K Elektron
- 1.4K EMA
- 252 ETA
- 556 WebSocket API
- 38 FX Venues
- 14 FX Market Data
- 1 FX Post Trade
- 1 FX Trading - Matching
- 12 FX Trading – RFQ Maker
- 5 Intelligent Tagging
- 2 Legal One
- 23 Messenger Bot
- 3 Messenger Side by Side
- 9 ONESOURCE
- 7 Indirect Tax
- 60 Open Calais
- 275 Open PermID
- 44 Entity Search
- 2 Org ID
- 1 PAM
- PAM - Logging
- 6 Product Insight
- Project Tracking
- ProView
- ProView Internal
- 22 RDMS
- 1.9K Refinitiv Data Platform
- 651 Refinitiv Data Platform Libraries
- 4 LSEG Due Diligence
- LSEG Due Diligence Portal API
- 4 Refinitiv Due Dilligence Centre
- Rose's Space
- 1.2K Screening
- 18 Qual-ID API
- 13 Screening Deployed
- 23 Screening Online
- 12 World-Check Customer Risk Screener
- 1K World-Check One
- 46 World-Check One Zero Footprint
- 45 Side by Side Integration API
- 2 Test Space
- 3 Thomson One Smart
- 10 TR Knowledge Graph
- 151 Transactions
- 143 REDI API
- 1.8K TREP APIs
- 4 CAT
- 27 DACS Station
- 121 Open DACS
- 1.1K RFA
- 104 UPA
- 193 TREP Infrastructure
- 228 TRKD
- 917 TRTH
- 5 Velocity Analytics
- 9 Wealth Management Web Services
- 90 Workspace SDK
- 11 Element Framework
- 5 Grid
- 18 World-Check Data File
- 1 Yield Book Analytics
- 46 中文论坛
