404 Returned from MediaCheck API call

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GDC
GDC Newcomer
in World-Check One

After creating a case, for an entity with known negative news (BMW US Capital), I record the SystemCaseID (5nzbfkd6uwje1f2gspmb1o3uk) , and then make a POST request to:

https://rms-world-check-one-api-pilot.thomsonreuters.com/v1/cases/5nzbfkd6uwje1f2gspmb1o3uk/mediacheck/results

With the body:

{
  "pagination": {
    "itemsPerPage": 25,
    "sort": "NEW_TO_OLD"
  }
}


This returns with a 404 error, with a error body of "[]"

What am I doing wrong?


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Best Answer

  • Prabhjyot
    Prabhjyot LSEG
    Answer ✓

    @GDC,

    If Media Check is enabled for your account, you will have to use v2 instead of v1 in the URL, as the Media Check is available on v2.

    The endpoint for Media Check results is - /v2/cases/{{case-system-id}}/mediacheck/results

    Let us know how it goes.

Answers

  • Prabhjyot
    Prabhjyot LSEG

    @GDC,

    Thank you for your query.

    Can you please confirm if you have saved / screened the case against MEDIA_CHECK providerTypes or just WATCHLIST providerType?

    For Media Check results, the case should be saved and screened using the below providerTypes - 

       "providerTypes": [
            "WATCHLIST", "MEDIA_CHECK
        ],

    Hope this clarifies your concern.

  • GDC
    GDC Newcomer

    When I try to save the case using the "MEDIA_CHECK" providerType, I get a different error:


    So; if I save the case:

    {
      "secondaryFields": [
        {
          "typeId": "SFCT_6",
          "value": "USA"
        }
      ],
      "entityType": "ORGANISATION",
      "customFields": [],
      "groupId": "5nzbfkd2er2g1f0dnw7zebv48",
      "providerTypes": [
        "WATCHLIST",
        "MEDIA_CHECK"
      ],
      "name": "BMW US Capital"
    }

    I get this error back:

    [
      {
        "error": "INVALID_PROVIDER_TYPE",
        "cause": "Provider types are invalid and must include at least WATCHLIST."
      },
      {
        "error": "INVALID_ENTITY_TYPE",
        "cause": "Entity type is mandatory and must be one of: INDIVIDUAL, ORGANISATION, VESSEL, UNSPECIFIED and must be compatible with each provider type used in screening a case."
      }
    ]

    I don't get this error if I just use "WATCHLIST" only.

    This error looks quite similar to this other post:

    https://community.developers.refinitiv.com/questions/49596/client-watchlist-provider-type-is-causing-an-error.html

    Where the issue was product entitlements, how are these managed?

  • GDC
    GDC Newcomer
    https://community.developers.refinitiv.com/discussion/comment/67399#Comment_67399

    @PrabhjyotPrabhjyot - please see my comment below (It's listed as an "Answer" but should have been a reply)

  • Prabhjyot
    Prabhjyot LSEG
    https://community.developers.refinitiv.com/discussion/comment/67414#Comment_67414

    @GDC - Your account does not have Media Check enabled, so you are unable to screening using it.


    Next response in the following link - https://community.developers.refinitiv.com/questions/67418/product-entitlement-how-are-they-managed.html

  • GDC
    GDC Newcomer

    image

    I have now added "Media Check" to the product entitlements (see screenshot), and I am screening the case with both

    "WATCHLIST" and "MEDIA_CHECK"

    However I am still getting a 404 Error when I call

    https://rms-world-check-one-api-pilot.thomsonreuters.com/v1/cases/5nzbfkd9gzqv1f2o9wmhu6clo/mediacheck/results

    With

    {
      "pagination": {
        "itemsPerPage": 25,
        "sort": "NEW_TO_OLD"
      }
    }


    Why still a 404 error ?

  • Prabhjyot
    Prabhjyot LSEG

    @GDC,

    Can you please share the full case details of the case for which you are getting error 404 for media check results?

    API call - SEQ-case-investigate-case-details: Fetch full case details

    Endpoint - GET cases/{{case-system-id}}

  • GDC
    GDC Newcomer

    Hi,


    I tried calling https://rms-world-check-one-api- pilot.thomsonreuters.com/cases/5nzbfkd9gzqv1f2rxl07ze6dw but it times out. I've even left it for 10 minutes, but the API never responds. - So sorry, I can't get that detail for you.

    The media-check does work through the web-interface (worldcheck.refinitiv.com) though.

    It seems to happen with any company I try, I've used "Apple", "Facebook", "BMW US Capital" etc.


    Any tips or solutions are very welcome!


    Fiach

  • GDC
    GDC Newcomer

    Hi again...

    Sorry, ignore that last message, I forgot the "v1" in the URL.

    Here is the Json response;


    {
      "caseId": "5nzbfqact64h1f2rxvb5sjq8v",
      "name": "BMW US Capital",
      "providerTypes": [
        "WATCHLIST",
        "MEDIA_CHECK"
      ],
      "customFields": [],
      "secondaryFields": [
        {
          "typeId": "SFCT_6",
          "value": "USA",
          "dateTimeValue": null
        }
      ],
      "groupId": "5nzbfkd2er2g1f0dnw7zebv48",
      "entityType": "ORGANISATION",
      "caseSystemId": "5nzbfqact64h1f2rxvb5sjq8w",
      "caseScreeningState": "INITIAL",
      "lifecycleState": "UNARCHIVED",
      "creator": {
        "id": "5nzbfkd2er2g1f0dnwnrn8azi",
        "firstName": "Fiach ",
        "lastName": "Reid",
        "fullName": "Fiach  Reid",
        "email": "rd@globaldataconsortium.com",
        "status": "ACTIVE",
        "registrationKey": "86225f66-8f83-45c5-ae94-8faef8be2bac:86225f66-8f83-45c5-ae94-8faef8be2bac",
        "userId": "5nzbfkd2er2g1f0dnwnrn8azi"
      },
      "modifier": {
        "id": "5nzbfkd2er2g1f0dnwnrn8azi",
        "firstName": "Fiach ",
        "lastName": "Reid",
        "fullName": "Fiach  Reid",
        "email": "rd@globaldataconsortium.com",
        "status": "ACTIVE",
        "registrationKey": "86225f66-8f83-45c5-ae94-8faef8be2bac:86225f66-8f83-45c5-ae94-8faef8be2bac",
        "userId": "5nzbfkd2er2g1f0dnwnrn8azi"
      },
      "assignee": null,
      "creationDate": "2020-10-16T13:13:05.645Z",
      "modificationDate": null,
      "outstandingActions": true
    }    


    Hope this Helps!



  • GDC
    GDC Newcomer

    *Just bumping this question* - any idea why I'm getting a 404? Perhaps I'm missing a step?


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