CodeBook 403 for external connection

In CodeBook I am getting 403 forbidden or 403 max retries reached for any connection, I assuming, outside the server network.

For example, it would be useful to use the Intelligent Tagging API at https://api-eit.refinitiv.com/permid/calais or scrape some information off of a wikipedia page.

I guess these are blocked at the moment. Is it possible to get outside connections unblocked? It would be extremely useful.

The full error message for the tagging API case is:

ProxyError: HTTPSConnectionPool(host='api-eit.refinitiv.com', port=443): Max retries exceeded with url: /permid/calais (Caused by ProxyError('Cannot connect to proxy.', OSError('Tunnel connection failed: 403 Forbidden')))

Edit: Forgot to mention. I've contacted support and they suggested asking here.

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