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thekimk avatar image
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I got some error message when I use get_data() function.

I need all option data for specific underlying asset.

For example, when I use below code,

rd.get_data("0#SPX*.U", fields =['TR.BIDPRICE'])

then I got

Error code -1 | Unable to resolve all requested identifiers in ['0#SPX*.U'].


And I have another question about that function.

I can get some fields which have 'TR' in the field name (TR.RIC for example),

but I can check another fields without 'TR'(DSPLY_NAME for example) in the refinitiv workspace but can't get data with python api.


For example, when I use

rd.get_data('KS200305H3.KS',['TR.THETA','THETA','CF_NAME'])

the It just returns belows(It doesn't return 'THETA' and 'CF_NAME' but only 'TR.THETA')


Instrument Theta

0 KS200305H3.KS -0.031415


I don't know what's the problem with them.


Please get me some information about them.


thanks.


refinitiv-dataplatform-eikon#technologyrdp-api#productrefinitiv-data-platform-librarieserror-1
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Jirapongse avatar image   Jirapongse

@thekimk

Hi,

Thank you for your participation in the forum.

Is the reply below satisfactory in answering your question?

If yes please click the 'Accept' text next to the reply. This will guide all community members who have a similar question.

Otherwise please post again offering further insight into your question.

Thanks,

AHS

raksina.samasiri avatar image   raksina.samasiri

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,
AHS

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Jirapongse avatar image
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@thekimk

Thank you for reaching out to us.

I tested the code with the desktop.workspace session.

The error indicates that the API is unable to resolve this chain RIC: 0#SPX*.U.

You may try to use the EX-1.01.07-Chains example. This example will resolve a chain RIC by using the real-time feed then it will use the retrieved RICs with the get_data method to retrieve data. However, to use this example, you must have permission to access the Real-Time data of this chain RIC (0#SPX.U).

Regarding the second problem, you may need to enable logging in the API by adding the following configuration in the RD configuration file (refinitiv-data.config.json).

{
   
  "logs": {
    "level": "debug",
    "transports": {
      "console": {
        "enabled": false
      },
      "file": {
        "enabled": true,
        "name": "refinitiv-data-lib.log"
      }
    }
  },
  "sessions": {
    "default": "desktop.workspace",
...
...

THETA and CF_NAME are real-time fields. You may not have permission to access the real-time of this RIC.

on_complete_stream_event ({'ID': 5, 'Type': 'Status', 'Key': {'Service': 'IDN_FD3', 'Name': 'KS200305H3.KS'}, 'State': {'Stream': 'Closed', 'Data': 'Suspect', 'Code': 'NotEntitled', 'Text': 'Access Denied: User req to PE(6504)'}},)

Otherwise, if you are using the desktop session, you may use Eikon Data API in the RD library instead.

import refinitiv.data.eikon as ek
ek.set_app_key('<app key>')
df, err = ek.get_data('KS200305H3.KS',['TR.THETA','THETA','CF_NAME'])
df

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