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henrique.hissataka avatar image
34 ●5 ●4 ●3

Login error after acquiring token: "Login rejected. Watchlist size of 0 for 'WS JSON2'connection is outside of range...

I have a working python test code that gets a token and subscribe and receive RICs.

Using my set of credentials, the code works fine. But testing it with a new test credentials for a prospect client, the token is acquired but the following error is returned after the login json is sent.

What may be causing such error? Thanks

RECEIVED on session1:

[

{

"Domain":"Login",

"ID":1,

"Key":{

"Name":"AQIC5wM2LY4Sfcxg5yTArFfqrmVLK4Hx85m3x6boPMMDfM4%3D%40AAJTSQACMjAAAlNLABMzMDkzMDI4MjkxNTU5NDk1MjA5AAJTMQACMzE%3D%23"

},

"State":{

"Code":"UsageError",

"Data":"Suspect",

"Stream":"Closed",

"Text":"Login Rejected. Watchlist size of 0 for 'WS JSON2' connection is outside of range [1,3000] supported for this ADS fanout tier for this type of connection."

},

"Type":"Status"

}

]


treprdp-apiwebsocketsrrto
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wasin.w avatar image   wasin.w

Hello @henrique.hissataka

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?


If so please can you click the 'Accept' text next to the appropriate reply? This will guide all community members who have a similar question.

Thanks,


AHS


1 Answer

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Gurpreet avatar image
22.1k ●59 ●14 ●21

Hi @henrique.hissataka,

Please open a support ticket with myRefinitiv. Some ID's, including mine seem to have this issue.

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