refinitiv.data not able to retrieve RDP access token (Error code 401)

Hello,

Recently I received Refinitiv Workspace and am using it instead of the old Eikon application. I am using the eikon and refinitiv.data API via Python. The eikon API works without any issue, however when I try to retrieve data using refinitiv.data I receive the error code 401 with the following message:
1700118338943.png

When opening a session using

import refinitiv.data as rd
rd.open_session()

I receive the output

<refinitiv.data.session.Definition object at 0x1c21cad3910 {name='workspace'}>

The _config_defaults.py looks like this:

1700119090749.png

I am actively running Refinitiv Workspace on my computer. The same issues arise when closing Refinitiv Workspace and logging into the Eikon application. The eikon API works in both cases.

Any help would be greatly appreciated!

Best Answer

  • aramyan.h
    aramyan.h admin
    Answer ✓

    Hi @benedikt-luka.antic ,


    There is another question in the portal with the same issue and this is perhaps related to the Workspace App itself. I have already raised Product issue case with number 13094529.

    You should have already received an email, please update us here with the progress.


    Best regards,

    Haykaz

Answers